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Trident LMS / Catalogue

Full catalogue

Every Trident LMS course

1,000+ courses available for companies to select from. Search and filter by field, industry, course language, level and Angola- or Mozambique-specific courses. Titles are shown in English; courses are offered in Portuguese and English, as labelled. The courses you choose are made available in your company’s LMS according to the schedule agreed in the proposal.

Health, Safety & Environment (HSE) 60

  • Fire Prevention and Firefighting: The BasicsHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Office Ergonomics and Display Screen EquipmentHealth, Safety & Environment (HSE)PT · ENLevel 1
  • First Aid: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Personal Protective Equipment (PPE)Health, Safety & Environment (HSE)PT · ENLevel 1
  • Electrical Hazard AwarenessHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Hazardous Substances: Labelling and Safety Data SheetsHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Noise and Vibration at Work: AwarenessHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Heat Stress: Working Safely in the HeatHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Fatigue and Shift Work: AwarenessHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Travel Health and Malaria Prevention for Mobile WorkersHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Housekeeping and Prevention of Slips, Trips and FallsHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Safe Use of Hand Tools and Portable Power ToolsHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Process Safety: Awareness for Operators and TechniciansHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Occupational Safety and Health: Angolan LegislationHealth, Safety & Environment (HSE)PT · ENLevel 1Angola-specific
  • Risk Assessment and Hazard Identification (HIRA)Health, Safety & Environment (HSE)PT · ENLevel 2
  • Accident Investigation and Root Cause AnalysisHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Work at Height: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Confined Spaces: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Permit to Work and Lockout/Tagout (LOTO)Health, Safety & Environment (HSE)PT · ENLevel 2
  • Manual Handling and Lifting OperationsHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Road Safety and Defensive DrivingHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Occupational Health and Wellbeing at WorkHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Job Safety Analysis (JSA) and Dynamic Risk AssessmentHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Hot Work: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Excavations and Trenches: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Lifting Operations: Planning, Rigging and Signalling (Theory Module)Health, Safety & Environment (HSE)PT · ENLevel 2
  • Control of Hazardous Substances at WorkHealth, Safety & Environment (HSE)PT · ENLevel 2
  • HSE for Supervisors and Team LeadersHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Workplace Safety InspectionsHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Mobile Equipment and Site Traffic ManagementHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Human Factors and Human Error in SafetyHealth, Safety & Environment (HSE)PT · ENLevel 2
  • Emergency Teams and Evacuation Wardens: Theory ModuleHealth, Safety & Environment (HSE)PT · ENLevel 2
  • OHS Management Systems under ISO 45001Health, Safety & Environment (HSE)PT · ENLevel 3
  • Emergency Plans and Crisis ManagementHealth, Safety & Environment (HSE)PT · ENLevel 3
  • Safety Culture and Behaviour-Based Safety (BBS)Health, Safety & Environment (HSE)PT · ENLevel 3
  • HSE Audits: Planning, Field Verification and ReportingHealth, Safety & Environment (HSE)PT · ENLevel 3
  • Contractor HSE ManagementHealth, Safety & Environment (HSE)PT · ENLevel 3
  • HSE Technician: Professional Practice and the HSE ProgrammeHealth, Safety & Environment (HSE)PT · ENLevel 3
  • Major Incident Investigation: Barrier Analysis and Advanced MethodsHealth, Safety & Environment (HSE)PT · ENLevel 3
  • HSE Management in Construction Projects and Industrial FacilitiesHealth, Safety & Environment (HSE)PT · ENLevel 3
  • Occupational Hygiene: Assessment and Control of ExposuresHealth, Safety & Environment (HSE)PT · ENLevel 3
  • HSE Governance and Top Management ResponsibilitiesHealth, Safety & Environment (HSE)PT · ENLevel 3
  • HSE Manager: Leadership and Auditing of Integrated SystemsHealth, Safety & Environment (HSE)PT · ENLevel 4
  • Workplace Safety Induction (HSE Induction)Health, Safety & Environment (HSE)PT · ENLevel 1
  • Managing Stress at Work: Causes, Personality and Coping StrategiesHealth, Safety & Environment (HSE)EN
  • Health & Safety at Work EssentialsHealth, Safety & Environment (HSE)EN
  • Fire Safety Awareness & Fire MarshalHealth, Safety & Environment (HSE)EN
  • Office Ergonomics, DSE & Manual HandlingHealth, Safety & Environment (HSE)EN
  • Work Equipment, Electrical Safety & Working at HeightHealth, Safety & Environment (HSE)EN
  • Hazardous Substances, Confined Spaces & Environmental AwarenessHealth, Safety & Environment (HSE)EN
  • PPE, Noise, Vibration & Eye ProtectionHealth, Safety & Environment (HSE)EN
  • Reporting Incidents and Near MissesHealth, Safety & Environment (HSE)PT · EN
  • Daily Safety TalksHealth, Safety & Environment (HSE)PT · EN
  • Branch and Store Security: Robbery and EmergenciesHealth, Safety & Environment (HSE)PT · EN
  • Health on Sites and in CampsHealth, Safety & Environment (HSE)PT · EN
  • Factory Safety: Machinery, Lockout and Confined SpacesHealth, Safety & Environment (HSE)PT · EN
  • Fire and Explosion Risk with EthanolHealth, Safety & Environment (HSE)PT · EN
  • Dust and Silica at Work: AwarenessHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Safety for Motorcyclists and Motorcycle Taxi RidersHealth, Safety & Environment (HSE)PT · ENLevel 1
  • Safety for Cleaning and General Services WorkersHealth, Safety & Environment (HSE)PT · ENLevel 1

Oil & Gas 73

  • Introduction to the Oil and Gas IndustryOil & GasPT · ENLevel 1
  • The Value Chain: Upstream, Midstream and DownstreamOil & GasPT · ENLevel 1
  • H2S Awareness: Theory ModuleOil & GasPT · ENLevel 1
  • Offshore Life and Safety: Theory PreparationOil & GasPT · ENLevel 1
  • Petroleum Geology and Exploration: Basic ConceptsOil & GasPT · ENLevel 1
  • Process Safety AwarenessOil & GasPT · ENLevel 1
  • Fuel Service Stations: Operation and SafetyOil & GasPT · ENLevel 1
  • Legal and Regulatory Framework of the Oil Sector: International ModelsOil & GasPT · ENLevel 2
  • Local Content and Supplier DevelopmentOil & GasPT · ENLevel 2
  • Fundamentals of Well Drilling and CompletionOil & GasPT · ENLevel 2
  • Hydrocarbon Production and ProcessingOil & GasPT · ENLevel 2
  • Asset Integrity and Equipment InspectionOil & GasPT · ENLevel 2
  • Technical English for Oil and Gas (Essential Vocabulary)Oil & GasPT · ENLevel 2
  • Artificial Lift and Well Production OptimisationOil & GasPT · ENLevel 2
  • Fiscal Metering and Hydrocarbon AllocationOil & GasPT · ENLevel 2
  • Oil and Gas Pipelines and Terminals: Operation and IntegrityOil & GasPT · ENLevel 2
  • Petroleum Refining: Processes and OperationOil & GasPT · ENLevel 2
  • Storage Depots and Fuel QualityOil & GasPT · ENLevel 2
  • Marketing of Crude Oil and Refined ProductsOil & GasPT · ENLevel 2
  • Subsea Systems: Christmas Trees, Risers and UmbilicalsOil & GasPT · ENLevel 2
  • Local Content in the Angolan Oil SectorOil & GasPT · ENLevel 2Angola-specific
  • Taxation of Petroleum Activities in AngolaOil & GasPT · ENLevel 2Angola-specific
  • Safety, Hygiene and Health in Petroleum Operations in AngolaOil & GasPT · ENLevel 2Angola-specific
  • Environmental Protection in Petroleum Activities in AngolaOil & GasPT · ENLevel 2Angola-specific
  • Production Sharing Contracts and Petroleum EconomicsOil & GasPT · ENLevel 3
  • Well Control: Theoretical FundamentalsOil & GasPT · ENLevel 3
  • Process Safety ManagementOil & GasPT · ENLevel 3
  • FPSO: Operations, Systems and SafetyOil & GasPT · ENLevel 3
  • Capital Project Management in the Oil SectorOil & GasPT · ENLevel 3
  • Natural Gas and LNG: Value Chain and OpportunitiesOil & GasPT · ENLevel 3
  • Decommissioning and Abandonment of Oil FacilitiesOil & GasPT · ENLevel 3
  • Resources and Reserves Classification (Aligned with the PRMS)Oil & GasPT · ENLevel 3
  • Shutdown and Turnaround ManagementOil & GasPT · ENLevel 3
  • Oil Geopolitics and AfricaOil & GasPT · ENLevel 3
  • Reservoir Management and Field DevelopmentOil & GasPT · ENLevel 4
  • Energy Transition: Strategy for Industry LeadersOil & GasPT · ENLevel 4
  • Reading Process Flow Diagrams and P&IDsOil & GasPT · ENLevel 1
  • The Fuel Distribution Business: An OverviewOil & GasPT · EN
  • Forecourt Attendant: Service StandardsOil & GasPT · EN
  • Fuels: Knowing the ProductOil & GasPT · EN
  • Fire Prevention at the Service StationOil & GasPT · EN
  • Fuel Deliveries at the Service StationOil & GasPT · EN
  • Tank Gauging and Stock ControlOil & GasPT · EN
  • Fuel Quality at the Service StationOil & GasPT · EN
  • Spills at the Service Station: How to RespondOil & GasPT · EN
  • Payments at the Service Station: Cash and CardsOil & GasPT · EN
  • Loss and Fraud Prevention at the Service StationOil & GasPT · EN
  • Complaints at the Service StationOil & GasPT · EN
  • Service Station Cleanliness and ImageOil & GasPT · EN
  • Fleet Cards and Gift Cards: Explaining Them to CustomersOil & GasPT · ENLogistics & Transport
  • Lubricants: Knowing the RangeOil & GasPT · EN
  • Lubricants and Additives: Advising at the Service StationOil & GasPT · EN
  • Lubricants for Fleets and MachineryOil & GasPT · ENLogistics & Transport
  • Service Station Equipment: Care and FaultsOil & GasPT · EN
  • Managing a Service StationOil & GasPT · EN
  • Safety at Storage TerminalsOil & GasPT · EN
  • Terminal Operations: Receipt, Storage and DispatchOil & GasPT · EN
  • Tanker Truck LoadingOil & GasPT · ENLogistics & Transport
  • Permits to Work at TerminalsOil & GasPT · EN
  • Spills at Terminals: Containment and CommunicationOil & GasPT · EN
  • Terminal Emergencies: Roles and EvacuationOil & GasPT · EN
  • Fuel Quality at Terminals: Sampling and RecordsOil & GasPT · EN
  • Bitumen, Aviation Fuel and Bunkering: An OverviewOil & GasPT · ENAviation
  • Control Room Operator: Principles and AlarmsOil & GasPT · ENLevel 2
  • Refinery Safety: Hazards and ControlsOil & GasPT · ENLevel 2
  • Support Vessels and Offshore Marine OperationsOil & GasPT · ENLevel 2
  • Drilling Fluids: Functions and ControlOil & GasPT · ENLevel 2
  • Commissioning and Start-up of Industrial FacilitiesOil & GasPT · ENLevel 3
  • HAZOP and LOPA: Process Risk StudiesOil & GasPT · ENLevel 3
  • Well Intervention: Methods and PlanningOil & GasPT · ENLevel 3
  • Petroleum Production Engineering: Specialisation ProgrammeOil & GasPT · ENLevel 4
  • Petroleum Law and Local Content in MozambiqueOil & GasPT · ENLevel 2Mozambique-specific
  • Hiring Foreign Workers in Mozambique’s Petroleum and Mining SectorOil & GasPT · ENLevel 2Mozambique-specific

Procurement & Supply Chain 46

  • Introduction to Procurement and the Supply ChainProcurement & Supply ChainPT · ENLevel 1
  • The Procure-to-Pay Cycle: from Request to PaymentProcurement & Supply ChainPT · ENLevel 1
  • Ethics, Integrity and Conflicts of Interest in ProcurementProcurement & Supply ChainPT · ENLevel 1
  • Effective Purchase Requisitions and SpecificationsProcurement & Supply ChainPT · ENLevel 1
  • Incoterms® 2020: Essential ConceptsProcurement & Supply ChainPT · ENLevel 1
  • Negotiation Fundamentals for BuyersProcurement & Supply ChainPT · ENLevel 1
  • Teamwork: Requisitioners and ProcurementProcurement & Supply ChainPT · ENLevel 1
  • Introduction to Public ProcurementProcurement & Supply ChainPT · ENLevel 1Public Sector
  • Procurement in Oil and Gas: An IntroductionProcurement & Supply ChainPT · ENLevel 1Oil & Gas
  • Local Content: Essential ConceptsProcurement & Supply ChainPT · ENLevel 1
  • HSE Requirements for Suppliers and ContractorsProcurement & Supply ChainPT · ENLevel 1
  • Strategic Sourcing and Category AnalysisProcurement & Supply ChainPT · ENLevel 2
  • Tender Processes: RFI, RFQ, RFP and ITTProcurement & Supply ChainPT · ENLevel 2
  • Technical and Commercial Bid EvaluationProcurement & Supply ChainPT · ENLevel 2
  • Negotiation in ProcurementProcurement & Supply ChainPT · ENLevel 2
  • Contract Management: Administration and Post-AwardProcurement & Supply ChainPT · ENLevel 2
  • Supplier Qualification and Performance (SRM)Procurement & Supply ChainPT · ENLevel 2
  • Inventory Management and Materials PlanningProcurement & Supply ChainPT · ENLevel 2
  • Cost Analysis and Total Cost of Ownership (TCO)Procurement & Supply ChainPT · ENLevel 2
  • Sustainable Procurement and Due Diligence in the Supply ChainProcurement & Supply ChainPT · ENLevel 2
  • Public Procurement: International Principles and Good PracticeProcurement & Supply ChainPT · ENLevel 2Public Sector
  • Hiring and Managing Individual ConsultantsProcurement & Supply ChainPT · ENLevel 2
  • Supply Chain in Humanitarian and Development OrganisationsProcurement & Supply ChainPT · ENLevel 2
  • Incoterms® 2020 in Practice: Real Cases, Contracts and DocumentsProcurement & Supply ChainPT · ENLevel 2
  • Public Procurement in Angola: Procedures, Bids and ContractsProcurement & Supply ChainPT · ENLevel 2Public SectorAngola-specific
  • Procurement and Contracting in Upstream ProjectsProcurement & Supply ChainPT · ENLevel 2Oil & Gas
  • Oilfield Services Contracts: Models and Key ClausesProcurement & Supply ChainPT · ENLevel 2Oil & Gas
  • Offshore Logistics and Supply BasesProcurement & Supply ChainPT · ENLevel 2Oil & Gas
  • Materials and Spare Parts Management in Oil and Gas OperationsProcurement & Supply ChainPT · ENLevel 2Oil & Gas
  • Local Content Plans in Tenders and ContractsProcurement & Supply ChainPT · ENLevel 2
  • Expediting, Inspection and Quality Control of EquipmentProcurement & Supply ChainPT · ENLevel 2
  • Strategic Category ManagementProcurement & Supply ChainPT · ENLevel 3
  • Supply Chain Risk Management and ResilienceProcurement & Supply ChainPT · ENLevel 3
  • Advanced Negotiation and Complex Contract ManagementProcurement & Supply ChainPT · ENLevel 3
  • Digital Transformation of ProcurementProcurement & Supply ChainPT · ENLevel 3
  • Leading the Procurement Function: Organisation, KPIs and GovernanceProcurement & Supply ChainPT · ENLevel 3
  • Risk Management in Contracting Construction Works and ServicesProcurement & Supply ChainPT · ENLevel 3Construction
  • Strategic Public ProcurementProcurement & Supply ChainPT · ENLevel 3Public Sector
  • Public Procurement Reform and Capacity BuildingProcurement & Supply ChainPT · ENLevel 3Public Sector
  • Advanced Incoterms® 2020: Disputes, Letters of Credit, Insurance and Project CargoProcurement & Supply ChainPT · ENLevel 3BankingInsurance
  • Contracting Strategy for Major Capital Projects (EPC/EPCI)Procurement & Supply ChainPT · ENLevel 3
  • Oil and Gas Contracts: Variations, Claims and DisputesProcurement & Supply ChainPT · ENLevel 3Oil & Gas
  • Upstream Supply Chain: Integrated Planning and Cost ReductionProcurement & Supply ChainPT · ENLevel 3Oil & Gas
  • Internal Purchasing and Supply ProceduresProcurement & Supply ChainPT · EN
  • Purchasing for Small Businesses: Comparing and NegotiatingProcurement & Supply ChainPT · ENLevel 1
  • Public Procurement in MozambiqueProcurement & Supply ChainPT · ENLevel 2Public SectorMozambique-specific

Human Resources 55

  • Introduction to Human Resource ManagementHuman ResourcesPT · ENLevel 1
  • Labour Law: Fundamentals and ILO StandardsHuman ResourcesPT · ENLevel 1
  • Payroll: Basic ConceptsHuman ResourcesPT · ENLevel 1
  • Preventing Harassment in the WorkplaceHuman ResourcesPT · ENLevel 1
  • Recruiting Well: An Essential Guide for ManagersHuman ResourcesPT · ENLevel 1
  • The Selection Interview: Techniques for InterviewersHuman ResourcesPT · ENLevel 1
  • Diversity, Equity and Inclusion at WorkHuman ResourcesPT · ENLevel 1
  • Personnel Administration and HR RecordsHuman ResourcesPT · ENLevel 1
  • Mental Health and Wellbeing at Work: A Guide for ManagersHuman ResourcesPT · ENLevel 1
  • Competency-Based Recruitment and SelectionHuman ResourcesPT · ENLevel 2
  • Payroll: Calculation, Control and ObligationsHuman ResourcesPT · ENLevel 2
  • Performance Appraisal and Management by ObjectivesHuman ResourcesPT · ENLevel 2
  • Onboarding and Integration of New EmployeesHuman ResourcesPT · ENLevel 2
  • Disciplinary Procedure and Termination of EmploymentHuman ResourcesPT · ENLevel 2
  • Job Analysis and Job DescriptionsHuman ResourcesPT · ENLevel 2
  • Job Evaluation and Pay StructuresHuman ResourcesPT · ENLevel 2
  • Training Planning and OrganisationHuman ResourcesPT · ENLevel 2
  • Labour Relations and Social DialogueHuman ResourcesPT · ENLevel 2
  • Employer Branding and Digital RecruitmentHuman ResourcesPT · ENLevel 2
  • Attendance, Absenteeism and Working TimeHuman ResourcesPT · ENLevel 2
  • International Mobility and Expatriate ManagementHuman ResourcesPT · ENLevel 2
  • HR Information Systems and DigitalisationHuman ResourcesPT · ENLevel 2
  • Internal Communication and Employee EngagementHuman ResourcesPT · ENLevel 2
  • IRT and Social Security: Payroll in AngolaHuman ResourcesPT · ENLevel 2Angola-specific
  • Foreign Workers and Workforce Nationalisation in AngolaHuman ResourcesPT · ENLevel 2Angola-specific
  • Temporary Agency Work in Angola: Legal FrameworkHuman ResourcesPT · ENLevel 1Angola-specific
  • Compulsory Social Protection and Pensions in AngolaHuman ResourcesPT · ENLevel 2InsuranceAngola-specific
  • Training Management: From Needs Analysis to ROIHuman ResourcesPT · ENLevel 3
  • Pay Policy, Compensation and BenefitsHuman ResourcesPT · ENLevel 3
  • HR Analytics and Human Resources IndicatorsHuman ResourcesPT · ENLevel 3
  • Workforce Nationalisation, Succession Planning and Talent ManagementHuman ResourcesPT · ENLevel 3
  • Angola General Labour Law (Law No. 12/23)Human ResourcesPT · ENLevel 3Angola-specific
  • Organisational Development and Organisation DesignHuman ResourcesPT · ENLevel 3
  • Strategic Workforce PlanningHuman ResourcesPT · ENLevel 3
  • Culture, Climate and Employee ExperienceHuman ResourcesPT · ENLevel 3
  • Restructuring and Collective Redundancies: Good PracticeHuman ResourcesPT · ENLevel 3
  • People Management in Remote Operations and Rotational SchedulesHuman ResourcesPT · ENLevel 3
  • HR Business Partner and Strategic People ManagementHuman ResourcesPT · ENLevel 4
  • Advanced Labour Relations and Collective BargainingHuman ResourcesPT · ENLevel 4
  • Equality, Diversity and Inclusion at WorkHuman ResourcesEN
  • Understanding Discrimination: The Protected CharacteristicsHuman ResourcesEN
  • Respect and Wellbeing at Work: Bullying, Harassment and Mental HealthHuman ResourcesEN
  • Self-Awareness and Personal Development at WorkHuman ResourcesEN
  • Supporting Employee Wellbeing: Menopause, Stress & Mental Health – A Manager’s GuideHuman ResourcesEN
  • Company Induction: History, Values and Code of ConductHuman ResourcesPT · EN
  • Working in Another Country: Preparing an AssignmentHuman ResourcesPT · EN
  • Gender Equality in the WorkplaceHuman ResourcesPT · ENLevel 1
  • Including People with Disabilities at WorkHuman ResourcesPT · ENLevel 1
  • Internships and Young Talent ProgrammesHuman ResourcesPT · ENLevel 2
  • Career Management in the Company: Paths and PromotionsHuman ResourcesPT · ENLevel 2
  • IRPS in Angola: The New Personal Income TaxHuman ResourcesPT · ENLevel 2Angola-specific
  • Retaining Talent: Reasons for Leaving and Action PlansHuman ResourcesPT · ENLevel 2
  • Competency Management: Matrices and Development PlansHuman ResourcesPT · ENLevel 2
  • Labour Law in Mozambique (Law No. 13/2023)Human ResourcesPT · ENLevel 3Mozambique-specific
  • Foreign Workers in MozambiqueHuman ResourcesPT · ENLevel 2Mozambique-specific

Management & Leadership 48

  • Leadership for New ManagersManagement & LeadershipPT · ENLevel 2
  • Managing Conflict at WorkManagement & LeadershipPT · ENLevel 2
  • Organisational Change ManagementManagement & LeadershipPT · ENLevel 3
  • Introduction to Management, Part 1: Communication, Coaching, Delegation and EIManagement & LeadershipEN
  • Introduction to Management, Part 2: Leading, Change, Performance and ConflictManagement & LeadershipEN
  • Leadership and Management FoundationsManagement & LeadershipEN
  • Building High-Performance TeamsManagement & LeadershipEN
  • Delegation SkillsManagement & LeadershipEN
  • Coaching Skills for ManagersManagement & LeadershipEN
  • Effective Meetings and PresentationsManagement & LeadershipEN
  • Managing Hybrid and Remote TeamsManagement & LeadershipEN
  • Leading ChangeManagement & LeadershipEN
  • Performance Management: One-to-Ones, Motivation and Poor PerformanceManagement & LeadershipEN
  • Appraisals and FeedbackManagement & LeadershipEN
  • Difficult Conversations and Conflict ResolutionManagement & LeadershipEN
  • Organisational Leadership: Strategy, Culture, Operations and RewardManagement & LeadershipEN
  • Leading Shift TeamsManagement & LeadershipPT · EN
  • Leading in the Field: Foremen and Team LeadersManagement & LeadershipPT · EN
  • Communicating in Difficult SituationsManagement & LeadershipPT · EN
  • Introduction to Team ManagementManagement & LeadershipPT · ENLevel 1
  • Effective MeetingsManagement & LeadershipPT · ENLevel 1
  • Frontline Supervision in OperationsManagement & LeadershipPT · ENLevel 1
  • Leading Hybrid and Remote TeamsManagement & LeadershipPT · ENLevel 1
  • Motivation and Recognition in the TeamManagement & LeadershipPT · ENLevel 1
  • KPIs and Reporting for ManagersManagement & LeadershipPT · ENLevel 1
  • Introduction to Economics: Concepts for Everyday LifeManagement & LeadershipPT · ENLevel 1
  • Delegation, Feedback and CoachingManagement & LeadershipPT · ENLevel 2
  • Decision-Making and Problem-SolvingManagement & LeadershipPT · ENLevel 2
  • Difficult Conversations and Managing UnderperformanceManagement & LeadershipPT · ENLevel 2
  • Managing Mixed Teams with Contractor PersonnelManagement & LeadershipPT · ENLevel 2
  • Strategic Thinking for Middle ManagersManagement & LeadershipPT · ENLevel 2
  • Leading Under Pressure and Team ResilienceManagement & LeadershipPT · ENLevel 2
  • Mentoring and Knowledge TransferManagement & LeadershipPT · ENLevel 2
  • Setting Goals with OKRs: Objectives and Key ResultsManagement & LeadershipPT · ENLevel 2
  • Business Management Fundamentals: Finance, Marketing, Operations and PeopleManagement & LeadershipPT · ENLevel 2
  • Business Analysis: Gathering Requirements and Proposing SolutionsManagement & LeadershipPT · ENLevel 2
  • Economics for Managers: Inflation, Exchange Rates and DecisionsManagement & LeadershipPT · ENLevel 2
  • Operations Management: Capacity, Queues and FlowManagement & LeadershipPT · ENLevel 2
  • Women in Leadership: Career and Influence in OrganisationsManagement & LeadershipPT · ENLevel 2
  • Situational Leadership and High-Performance TeamsManagement & LeadershipPT · ENLevel 3
  • Strategic Planning and the Balanced ScorecardManagement & LeadershipPT · ENLevel 3
  • Enterprise Risk Management (Aligned with ISO 31000)Management & LeadershipPT · ENLevel 3
  • Managing Innovation in OrganisationsManagement & LeadershipPT · ENLevel 3
  • Results-Based Management in the Public SectorManagement & LeadershipPT · ENLevel 3Public Sector
  • Business Continuity in the Company (aligned with ISO 22301)Management & LeadershipPT · ENLevel 3
  • Executive Leadership ProgrammeManagement & LeadershipPT · ENLevel 4
  • Corporate Governance for Board MembersManagement & LeadershipPT · ENLevel 4
  • General Management Programme: Running a Business UnitManagement & LeadershipPT · ENLevel 4

Finance & Accounting 44

  • Finance for Non-Financial ManagersFinance & AccountingPT · ENLevel 1
  • Personal Financial LiteracyFinance & AccountingPT · ENLevel 1
  • Financial Accounting (IFRS Fundamentals)Finance & AccountingPT · ENLevel 2
  • Foreign Exchange, Payments Abroad and Capital Repatriation in AngolaFinance & AccountingPT · ENLevel 2Angola-specific
  • Foreign Exchange Regime for the Oil and Mining Sectors in AngolaFinance & AccountingPT · ENLevel 2Oil & GasMiningAngola-specific
  • Finance for Non-Finance Staff 1: Understanding the NumbersFinance & AccountingEN
  • Finance for Non-Finance Staff 2: Budgets, Costs and ForecastingFinance & AccountingEN
  • Credit and Collections for Wholesale CustomersFinance & AccountingPT · ENBanking
  • Introduction to AccountingFinance & AccountingPT · ENLevel 1
  • Internal Control and Fraud Prevention EssentialsFinance & AccountingPT · ENLevel 1
  • Petty Cash and Imprest ManagementFinance & AccountingPT · ENLevel 1
  • Professional Ethics for Accountants (aligned with the IESBA Code)Finance & AccountingPT · ENLevel 1
  • Household Budget, Savings and Debt ControlFinance & AccountingPT · ENLevel 1
  • Invoices, Receipts and Credit Notes: Issuing Them Without ErrorsFinance & AccountingPT · ENLevel 1Banking
  • Investing: Concepts, Risks and PitfallsFinance & AccountingPT · ENLevel 1
  • Crypto-Assets: Concepts and RisksFinance & AccountingPT · ENLevel 1
  • Treasury and Cash-Flow ManagementFinance & AccountingPT · ENLevel 2
  • Budgeting and Budgetary ControlFinance & AccountingPT · ENLevel 2
  • Financial Statement AnalysisFinance & AccountingPT · ENLevel 2
  • Accounts Payable, Accounts Receivable and Bank ReconciliationsFinance & AccountingPT · ENLevel 2Banking
  • Internal Control Systems (aligned with COSO)Finance & AccountingPT · ENLevel 2
  • Fixed Asset Accounting and Management (IAS 16 and IAS 38)Finance & AccountingPT · ENLevel 2
  • Inventory Accounting and Cost of Sales (IAS 2)Finance & AccountingPT · ENLevel 2
  • Customer Credit Control and CollectionsFinance & AccountingPT · ENLevel 2Banking
  • Foreign Currency Transactions and Exchange Differences (IAS 21)Finance & AccountingPT · ENLevel 2
  • Public Sector Accounting and IPSAS: PrinciplesFinance & AccountingPT · ENLevel 2Public Sector
  • Accounting with Business Software: Entries and ReportsFinance & AccountingPT · ENLevel 2
  • Financial Mathematics: Interest, Discounts and InstalmentsFinance & AccountingPT · ENLevel 2
  • External Audit: Fundamentals and ProcessFinance & AccountingPT · ENLevel 2
  • How Financial Markets WorkFinance & AccountingPT · ENLevel 2
  • Management and Cost AccountingFinance & AccountingPT · ENLevel 3
  • Introduction to IFRSFinance & AccountingPT · ENLevel 3
  • Financial Modelling in ExcelFinance & AccountingPT · ENLevel 3
  • Investment Appraisal (NPV, IRR, Payback)Finance & AccountingPT · ENLevel 3
  • Period-End Close and Financial ReportingFinance & AccountingPT · ENLevel 3
  • Risk-Based Internal AuditingFinance & AccountingPT · ENLevel 3
  • Group Accounts and Consolidation (IFRS 10)Finance & AccountingPT · ENLevel 3
  • Financial Risk Management: Currency, Interest Rate and LiquidityFinance & AccountingPT · ENLevel 3
  • IFRS for SMEsFinance & AccountingPT · ENLevel 3
  • Financial Planning and Analysis (FP&A)Finance & AccountingPT · ENLevel 3
  • Strategic Financial Leadership (CFO Programme)Finance & AccountingPT · ENLevel 4
  • Advanced IFRS: Financial Instruments, Revenue and LeasesFinance & AccountingPT · ENLevel 4
  • Professional Accountant: IFRS Specialisation ProgrammeFinance & AccountingPT · ENLevel 4
  • Foreign Exchange and External Transactions in MozambiqueFinance & AccountingPT · ENLevel 2Mozambique-specific

Banking, Insurance & Financial Compliance 97

  • Introduction to the Financial SystemBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Anti-Money Laundering and Counter-Terrorist Financing (FATF)Banking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Market Conduct and Financial Consumer ProtectionBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Banking and Payment Fraud PreventionBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • International Financial Sanctions: Core ConceptsBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Payment Instruments and Digital PaymentsBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Anti-Money Laundering in AngolaBanking, Insurance & Financial CompliancePT · ENLevel 2BankingAngola-specific
  • Corporate Governance in Angolan BanksBanking, Insurance & Financial CompliancePT · ENLevel 2BankingAngola-specific
  • The Securities Market in AngolaBanking, Insurance & Financial CompliancePT · ENLevel 2BankingAngola-specific
  • Bank Lending in Angola: FundamentalsBanking, Insurance & Financial CompliancePT · ENLevel 1BankingAngola-specific
  • Banking Operations in Angola: FundamentalsBanking, Insurance & Financial CompliancePT · ENLevel 1BankingAngola-specific
  • Financial Services: Global Markets, Client Trust and EthicsBanking, Insurance & Financial ComplianceENBanking
  • Banking Products and Services: An OverviewBanking, Insurance & Financial CompliancePT · ENBanking
  • Counter Service: Quality and DiscretionBanking, Insurance & Financial CompliancePT · ENBanking
  • Account Opening and Customer IdentificationBanking, Insurance & Financial CompliancePT · ENBanking
  • Teller Operations: Cash Handling and ControlBanking, Insurance & Financial CompliancePT · ENBanking
  • Digital Banking Channels: Supporting CustomersBanking, Insurance & Financial CompliancePT · ENBanking
  • ATMs and POS Terminals: Customer SupportBanking, Insurance & Financial CompliancePT · ENBanking
  • Bank Cards: Issuance, Use and IncidentsBanking, Insurance & Financial CompliancePT · ENBanking
  • Savings and Term Deposits: How to AdviseBanking, Insurance & Financial CompliancePT · ENBanking
  • Personal Lending: From Application to DecisionBanking, Insurance & Financial CompliancePT · ENBanking
  • Mortgages and Car Loans: FundamentalsBanking, Insurance & Financial CompliancePT · ENBanking
  • Corporate Banking: Knowing the ClientBanking, Insurance & Financial CompliancePT · ENBanking
  • SME Lending: Analysis and MonitoringBanking, Insurance & Financial CompliancePT · ENBanking
  • Agricultural Lending: Key ConceptsBanking, Insurance & Financial CompliancePT · ENBankingAgribusiness
  • Financial Analysis of CompaniesBanking, Insurance & Financial CompliancePT · ENBanking
  • Guarantees and CollateralBanking, Insurance & Financial CompliancePT · ENBanking
  • Preventing and Managing Loan DefaultsBanking, Insurance & Financial CompliancePT · ENBanking
  • Complaints Handling in BankingBanking, Insurance & Financial CompliancePT · ENBanking
  • Foreign Exchange Operations at the CounterBanking, Insurance & Financial CompliancePT · ENBanking
  • International Trade: Documentary Credits and CollectionsBanking, Insurance & Financial CompliancePT · ENBanking
  • Oil Sector Clients: Banking NeedsBanking, Insurance & Financial CompliancePT · ENOil & GasBanking
  • High-Net-Worth Clients: Personalised ServiceBanking, Insurance & Financial CompliancePT · ENBanking
  • Investment Products: Explaining Them to ClientsBanking, Insurance & Financial CompliancePT · ENBanking
  • Bancassurance: Selling Insurance through BanksBanking, Insurance & Financial CompliancePT · ENBankingInsurance
  • Enhanced Due Diligence and Transaction MonitoringBanking, Insurance & Financial CompliancePT · ENBanking
  • Internal Reporting of Suspicious TransactionsBanking, Insurance & Financial CompliancePT · ENBanking
  • Fraud in Digital Channels: Detect and RespondBanking, Insurance & Financial CompliancePT · ENBanking
  • Operational Risk in Banking: Identify and ReportBanking, Insurance & Financial CompliancePT · ENBanking
  • Internal Control and Audit: The EssentialsBanking, Insurance & Financial CompliancePT · ENBanking
  • Leading a Bank Branch: Targets, Team and ServiceBanking, Insurance & Financial CompliancePT · ENBanking
  • Banking Secrecy and Data ProtectionBanking, Insurance & Financial CompliancePT · ENBanking
  • Bank Treasury and Liquidity ManagementBanking, Insurance & Financial CompliancePT · ENBanking
  • Asset and Liability Management (ALM): FundamentalsBanking, Insurance & Financial CompliancePT · ENBanking
  • Basel and Regulatory Capital: The EssentialsBanking, Insurance & Financial CompliancePT · ENBanking
  • IFRS 9: Credit Impairment and ProvisionsBanking, Insurance & Financial CompliancePT · ENBanking
  • Regulatory Reporting to the Central Bank: Good PracticeBanking, Insurance & Financial CompliancePT · ENBanking
  • International Transfers and SWIFTBanking, Insurance & Financial CompliancePT · ENBanking
  • Financial Inclusion and MicrocreditBanking, Insurance & Financial CompliancePT · ENBanking
  • Sustainable Finance and ESG Risk in LendingBanking, Insurance & Financial CompliancePT · ENBanking
  • AI in Banking: Uses and LimitsBanking, Insurance & Financial CompliancePT · ENBanking
  • Cybersecurity in BankingBanking, Insurance & Financial CompliancePT · ENBanking
  • Consultative Selling in BankingBanking, Insurance & Financial CompliancePT · ENBanking
  • Insurance FundamentalsBanking, Insurance & Financial CompliancePT · ENInsurance
  • Advising on and Selling Insurance EthicallyBanking, Insurance & Financial CompliancePT · ENInsurance
  • Personal Insurance: Motor, Home and TravelBanking, Insurance & Financial CompliancePT · ENInsurance
  • Life, Funeral and Credit Insurance: The EssentialsBanking, Insurance & Financial CompliancePT · ENBankingInsurance
  • Insurance for SMEs: How to AdviseBanking, Insurance & Financial CompliancePT · ENInsurance
  • Complaints Handling in InsuranceBanking, Insurance & Financial CompliancePT · ENInsurance
  • Anti-Money Laundering in Insurance CompaniesBanking, Insurance & Financial CompliancePT · ENInsurance
  • Insurance FraudBanking, Insurance & Financial CompliancePT · ENInsurance
  • Motor and Property Claims HandlingBanking, Insurance & Financial CompliancePT · ENInsurance
  • Health Claims: Cost ControlBanking, Insurance & Financial CompliancePT · ENInsurance
  • Workplace Accident ClaimsBanking, Insurance & Financial CompliancePT · ENInsurance
  • Underwriting and Pricing: FundamentalsBanking, Insurance & Financial CompliancePT · ENBanking
  • Co-insurance and ReinsuranceBanking, Insurance & Financial CompliancePT · ENInsurance
  • Commercial Risks: Engineering, Cargo, Liability and CyberBanking, Insurance & Financial CompliancePT · ENBanking
  • Compulsory Motor Insurance at the CounterBanking, Insurance & Financial CompliancePT · ENInsurance
  • Energy and Petrochemical Insurance: An IntroductionBanking, Insurance & Financial CompliancePT · ENEnergyInsurance
  • Pension Funds: FundamentalsBanking, Insurance & Financial CompliancePT · ENInsurance
  • Bank Teller: Procedures and SecurityBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • Everyday Digital Payments: Multicaixa Express, KWiK and SecurityBanking, Insurance & Financial CompliancePT · ENLevel 1BankingAngola-specific
  • Mobile Money and Banking AgentsBanking, Insurance & Financial CompliancePT · ENLevel 1Banking
  • KYC and Customer Due DiligenceBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Credit Analysis for Individuals and BusinessesBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Insurance and Pensions FundamentalsBanking, Insurance & Financial CompliancePT · ENLevel 2Insurance
  • Transaction Monitoring and Suspicious Transaction ReportingBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Trade Finance: Documentary Credits, Guarantees and CollectionsBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Insurance Underwriting and Claims ManagementBanking, Insurance & Financial CompliancePT · ENLevel 2Insurance
  • Credit Recovery and Non-Performing Loan ManagementBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Corporate Insurance Programmes: Property, Liability and EnergyBanking, Insurance & Financial CompliancePT · ENLevel 2EnergyInsurance
  • Sanctions and Payment Screening: Operational PracticeBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Retail Banking: Managing Customers and ProductsBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Beneficial Ownership in Angola: The Legal RegimeBanking, Insurance & Financial CompliancePT · ENLevel 2BankingAngola-specific
  • Insurance Intermediation: Customers, Products and EthicsBanking, Insurance & Financial CompliancePT · ENLevel 2Insurance
  • Microfinance: Concepts, Products and Risk ManagementBanking, Insurance & Financial CompliancePT · ENLevel 2Banking
  • Banking Compliance and International RegulationBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • Banking Risk Management: Credit, Market and OperationalBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • AML/CFT Programme Management: The Risk-Based ApproachBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • Asset-Liability Management (ALM) and Interest Rate RiskBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • Insurance Risk and Solvency (aligned with the IAIS ICPs)Banking, Insurance & Financial CompliancePT · ENLevel 3Insurance
  • Digital Banking, Fintech and Technology RiskBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • Corporate Lending and Project FinanceBanking, Insurance & Financial CompliancePT · ENLevel 3Banking
  • Prudential Regulation, Basel and Capital ManagementBanking, Insurance & Financial CompliancePT · ENLevel 4Banking
  • Anti-Money Laundering in MozambiqueBanking, Insurance & Financial CompliancePT · ENLevel 2BankingMozambique-specific
  • Credit Institutions and Financial Companies in MozambiqueBanking, Insurance & Financial CompliancePT · ENLevel 2BankingMozambique-specific
  • The Legal Framework for Insurance in MozambiqueBanking, Insurance & Financial CompliancePT · ENLevel 2InsuranceMozambique-specific

Legal, Ethics & Governance 37

  • Business Ethics and Code of ConductLegal, Ethics & GovernancePT · ENLevel 1
  • Preventing Corruption and Conflicts of InterestLegal, Ethics & GovernancePT · ENLevel 1
  • Company Law in AngolaLegal, Ethics & GovernancePT · ENLevel 2Angola-specific
  • Angola’s Competition LawLegal, Ethics & GovernancePT · ENLevel 2Angola-specific
  • Business Recovery and Insolvency in AngolaLegal, Ethics & GovernancePT · ENLevel 2Angola-specific
  • Voluntary Arbitration in Angola: The EssentialsLegal, Ethics & GovernancePT · ENLevel 1Angola-specific
  • Compliance Essentials for All StaffLegal, Ethics & GovernanceEN
  • Speaking Up and Protecting People: Whistleblowing, Modern Slavery and SafeguardingLegal, Ethics & GovernanceEN
  • Financial Crime Prevention: Fraud, Bribery, Money Laundering and Tax EvasionLegal, Ethics & GovernanceEN
  • Duties of a Publicly Listed CompanyLegal, Ethics & GovernancePT · EN
  • The Code of Conduct in Daily Work: Real SituationsLegal, Ethics & GovernancePT · EN
  • Commercial Law EssentialsLegal, Ethics & GovernancePT · ENLevel 1
  • Legal Essentials for ManagersLegal, Ethics & GovernancePT · ENLevel 1
  • Contracts: Essentials for Non-LawyersLegal, Ethics & GovernancePT · ENLevel 1
  • Export Controls and Trade Sanctions: AwarenessLegal, Ethics & GovernancePT · ENLevel 1
  • Intellectual Property EssentialsLegal, Ethics & GovernancePT · ENLevel 1
  • Speak Up: Reporting Misconduct and Whistleblower ProtectionLegal, Ethics & GovernancePT · ENLevel 1
  • Integrity for Suppliers: What Customers RequireLegal, Ethics & GovernancePT · ENLevel 1
  • Commercial Contracts: Drafting and ReviewLegal, Ethics & GovernancePT · ENLevel 2
  • Company Law: Incorporation and OperationLegal, Ethics & GovernancePT · ENLevel 2
  • Third-Party Integrity Due DiligenceLegal, Ethics & GovernancePT · ENLevel 2
  • Anti-Bribery Management Systems (ISO 37001)Legal, Ethics & GovernancePT · ENLevel 2
  • Managing Legal Risk and LitigationLegal, Ethics & GovernancePT · ENLevel 2
  • Alternative Dispute Resolution: Negotiation, Mediation and ArbitrationLegal, Ethics & GovernancePT · ENLevel 2
  • International Contracts: UNIDROIT Principles and the Vienna Convention (CISG)Legal, Ethics & GovernancePT · ENLevel 2
  • Business and Human Rights: UN Guiding PrinciplesLegal, Ethics & GovernancePT · ENLevel 2
  • Competition Law: Principles and Prohibited PracticesLegal, Ethics & GovernancePT · ENLevel 2
  • Land Law in AngolaLegal, Ethics & GovernancePT · ENLevel 2Angola-specific
  • Implementing a Corporate Compliance ProgrammeLegal, Ethics & GovernancePT · ENLevel 3
  • Governance, Risk and Compliance (GRC): Internal Control, COSO and the Three Lines ModelLegal, Ethics & GovernancePT · ENLevel 3
  • Internal Investigations and Case ManagementLegal, Ethics & GovernancePT · ENLevel 3
  • Joint Ventures, Consortia and Partnerships: Structuring and GovernanceLegal, Ethics & GovernancePT · ENLevel 3
  • Managing the In-House Legal Function and Legal OperationsLegal, Ethics & GovernancePT · ENLevel 3
  • Arbitration, Conciliation and Mediation in MozambiqueLegal, Ethics & GovernancePT · ENLevel 1Mozambique-specific
  • Competition Law in MozambiqueLegal, Ethics & GovernancePT · ENLevel 2Mozambique-specific
  • Insolvency and Business Recovery in MozambiqueLegal, Ethics & GovernancePT · ENLevel 2Mozambique-specific
  • Commercial Companies in Mozambique (Commercial Code)Legal, Ethics & GovernancePT · ENLevel 2Mozambique-specific

Cybersecurity & Data Protection 33

  • Personal Data Protection: International PrinciplesCybersecurity & Data ProtectionPT · ENLevel 1
  • Security for Remote Working and Mobile DevicesCybersecurity & Data ProtectionPT · ENLevel 1
  • Information Classification and Secure HandlingCybersecurity & Data ProtectionPT · ENLevel 1
  • Social Media and Digital Identity: Security and PrivacyCybersecurity & Data ProtectionPT · ENLevel 1
  • Cybersecurity Awareness for Industrial Environments (OT)Cybersecurity & Data ProtectionPT · ENLevel 1
  • Personal Data Protection in Angola: The EssentialsCybersecurity & Data ProtectionPT · ENLevel 1Angola-specific
  • Cybersecurity AwarenessCybersecurity & Data ProtectionPT · ENLevel 1
  • Phishing and Social EngineeringCybersecurity & Data ProtectionPT · ENLevel 1
  • Cyber Security and Information AwarenessCybersecurity & Data ProtectionEN
  • Digital Scams: Protecting Yourself on Your Phone and in PaymentsCybersecurity & Data ProtectionPT · ENLevel 1
  • Cybersecurity for Small Businesses: Essential MeasuresCybersecurity & Data ProtectionPT · ENLevel 1
  • Information Security for ManagersCybersecurity & Data ProtectionPT · ENLevel 2
  • Cybersecurity Fundamentals for IT ProfessionalsCybersecurity & Data ProtectionPT · ENLevel 2
  • Network Security: Firewalls, VPN and Enterprise Wi-FiCybersecurity & Data ProtectionPT · ENLevel 2
  • Identity and Access Management (IAM)Cybersecurity & Data ProtectionPT · ENLevel 2
  • Microsoft 365 and Cloud Services SecurityCybersecurity & Data ProtectionPT · ENLevel 2
  • Data Protection in Practice: Records, Impact Assessments and ProcessorsCybersecurity & Data ProtectionPT · ENLevel 2
  • Vulnerability and Patch ManagementCybersecurity & Data ProtectionPT · ENLevel 2
  • Backup and Data Recovery against RansomwareCybersecurity & Data ProtectionPT · ENLevel 2
  • Cyber Risk Management for Suppliers and Third PartiesCybersecurity & Data ProtectionPT · ENLevel 2
  • Security Awareness Programmes and Phishing SimulationsCybersecurity & Data ProtectionPT · ENLevel 2
  • Cloud Security: Configuration and ResponsibilitiesCybersecurity & Data ProtectionPT · ENLevel 2
  • Cybersecurity Incident ResponseCybersecurity & Data ProtectionPT · ENLevel 3
  • ISO/IEC 27001: Information Security Management SystemCybersecurity & Data ProtectionPT · ENLevel 3
  • Cybersecurity Risk Management (ISO/IEC 27005 and NIST CSF)Cybersecurity & Data ProtectionPT · ENLevel 3
  • Business Continuity and IT Disaster RecoveryCybersecurity & Data ProtectionPT · ENLevel 3
  • Industrial Control Systems Cybersecurity (aligned with IEC 62443)Cybersecurity & Data ProtectionPT · ENLevel 3
  • Privacy Programme and the Data Protection Officer (DPO) RoleCybersecurity & Data ProtectionPT · ENLevel 3
  • Information Security and IT Controls AuditCybersecurity & Data ProtectionPT · ENLevel 3
  • Security Operations (SOC): Monitoring and Threat DetectionCybersecurity & Data ProtectionPT · ENLevel 3
  • Penetration Testing: Concepts and Ethical MethodologyCybersecurity & Data ProtectionPT · ENLevel 3
  • Digital Forensics: FundamentalsCybersecurity & Data ProtectionPT · ENLevel 3
  • Electronic Transactions in MozambiqueCybersecurity & Data ProtectionPT · ENLevel 2Mozambique-specific

Artificial Intelligence 34

  • AI for Everyone: Essential ConceptsArtificial IntelligencePT · ENLevel 1
  • Generative AI Assistants at Work: First StepsArtificial IntelligencePT · ENLevel 1
  • Responsible and Ethical Use of AIArtificial IntelligencePT · ENLevel 1
  • Prompt Engineering for ProfessionalsArtificial IntelligencePT · ENLevel 2
  • AI for Office ProductivityArtificial IntelligencePT · ENLevel 2
  • AI at Work: Practical Skills for Smarter, Safer ProductivityArtificial IntelligenceEN
  • Understanding AI at Work: Concepts, Ethics and Everyday UseArtificial IntelligenceEN
  • Data-Driven Decisions and Machine Learning EssentialsArtificial IntelligenceEN
  • Generative AI for Images, Audio and Video: An IntroductionArtificial IntelligencePT · ENLevel 1
  • AI for Managers: The Essentials for Decision-MakingArtificial IntelligencePT · ENLevel 1
  • AI in Industry: Oil and Gas, Mining and ConstructionArtificial IntelligencePT · ENLevel 1
  • AI Agents for Non-Programmers: Concepts, Uses and LimitsArtificial IntelligencePT · ENLevel 1
  • Working with AI: Checking Outputs and Avoiding ErrorsArtificial IntelligencePT · ENLevel 1
  • Deepfakes and Disinformation: How to Check What You See and HearArtificial IntelligencePT · ENLevel 1
  • AI for Human ResourcesArtificial IntelligencePT · ENLevel 2
  • AI for Finance and AccountingArtificial IntelligencePT · ENLevel 2
  • AI for Marketing and SalesArtificial IntelligencePT · ENLevel 2
  • Process Automation with AI and No-Code ToolsArtificial IntelligencePT · ENLevel 2
  • AI in Customer Service and ChatbotsArtificial IntelligencePT · ENLevel 2
  • AI for Project ManagementArtificial IntelligencePT · ENLevel 2
  • AI for Legal and Compliance: Contract and Document ReviewArtificial IntelligencePT · ENLevel 2
  • AI in Industrial Operations and MaintenanceArtificial IntelligencePT · ENLevel 2
  • AI for Small Businesses: Selling, Serving and OrganisingArtificial IntelligencePT · ENLevel 2
  • Microsoft 365 Copilot at Work: Word, Excel, Outlook and TeamsArtificial IntelligencePT · ENLevel 2
  • AI and Personal Data: Practical Rules for TeamsArtificial IntelligencePT · ENLevel 2
  • AI in Banking and Insurance: Use Cases, Risks and ControlArtificial IntelligencePT · ENLevel 2
  • Multimodal Prompts: Working with Images, Audio and DocumentsArtificial IntelligencePT · ENLevel 2
  • Data Analysis with AI and Assisted PythonArtificial IntelligencePT · ENLevel 3
  • Building Custom AI Agents and AssistantsArtificial IntelligencePT · ENLevel 3
  • AI Governance and Risk Management in the OrganisationArtificial IntelligencePT · ENLevel 3
  • Implementing AI in the Organisation: From Use Case to PilotArtificial IntelligencePT · ENLevel 3
  • Security of AI Systems: Threats and ControlsArtificial IntelligencePT · ENLevel 3
  • AI Strategy for Leaders and Board MembersArtificial IntelligencePT · ENLevel 4
  • Applied Machine Learning: From Data to ModelArtificial IntelligencePT · ENLevel 4

IT & Digital Productivity 41

  • Excel FundamentalsIT & Digital ProductivityPT · ENLevel 1
  • Intermediate Excel: Formulas, Tables and ChartsIT & Digital ProductivityPT · ENLevel 2
  • Advanced Excel: PivotTables and Power QueryIT & Digital ProductivityPT · ENLevel 3
  • Excel Essentials: Workbooks, Worksheets and ProtectionIT & Digital ProductivityEN
  • Excel Formulas 1: Cell References, SUM, COUNT and RoundingIT & Digital ProductivityEN
  • Excel Formulas 2: Logical, Text, Lookup and Date FunctionsIT & Digital ProductivityEN
  • Excel Data Analysis: Sort, Filter, Tables, PivotTables and Conditional FormattingIT & Digital ProductivityEN
  • Excel Charts, Consolidation and Array FormulasIT & Digital ProductivityEN
  • Computer Skills for UsersIT & Digital ProductivityPT · ENLevel 1
  • Word and PowerPoint EssentialsIT & Digital ProductivityPT · ENLevel 1
  • Microsoft 365: Outlook, Teams and OneDriveIT & Digital ProductivityPT · ENLevel 1
  • Google Workspace Essentials: Gmail, Drive, Docs and SheetsIT & Digital ProductivityPT · ENLevel 1
  • Digital Forms and Surveys with Microsoft Forms and Google FormsIT & Digital ProductivityPT · ENLevel 1
  • PDF Documents and E-Signatures at WorkIT & Digital ProductivityPT · ENLevel 1
  • Smartphones and Tablets as Work ToolsIT & Digital ProductivityPT · ENLevel 1
  • Cloud Computing: Essential ConceptsIT & Digital ProductivityPT · ENLevel 1
  • Touch Typing and Good Computer HabitsIT & Digital ProductivityPT · ENLevel 1
  • High-Impact Presentations in PowerPointIT & Digital ProductivityPT · ENLevel 2
  • Advanced Word: Long Documents, Styles and TemplatesIT & Digital ProductivityPT · ENLevel 2
  • Microsoft Teams and SharePoint for Team CollaborationIT & Digital ProductivityPT · ENLevel 2
  • Introduction to Power BI: Your First ReportsIT & Digital ProductivityPT · ENLevel 2
  • First-Line IT Support (Helpdesk)IT & Digital ProductivityPT · ENLevel 2
  • Networking and Hardware Fundamentals for Support TechniciansIT & Digital ProductivityPT · ENLevel 2
  • Microsoft 365 Basic AdministrationIT & Digital ProductivityPT · ENLevel 2
  • IT Service Management Fundamentals (aligned with ITIL 4)IT & Digital ProductivityPT · ENLevel 2
  • Excel for Accountants and Finance StaffIT & Digital ProductivityPT · ENLevel 2
  • ERP Systems: Processes, Modules and Master DataIT & Digital ProductivityPT · ENLevel 2
  • Amazon Web Services (AWS): FundamentalsIT & Digital ProductivityPT · ENLevel 2
  • Structured Cabling and Local Area NetworksIT & Digital ProductivityPT · ENLevel 2
  • Excel for Purchasing, Inventory and LogisticsIT & Digital ProductivityPT · ENLevel 2
  • Excel for Human Resources and PayrollIT & Digital ProductivityPT · ENLevel 2
  • Linux: Fundamentals for TechniciansIT & Digital ProductivityPT · ENLevel 2
  • Microsoft Azure: FundamentalsIT & Digital ProductivityPT · ENLevel 2
  • SAP: Navigation and Concepts for UsersIT & Digital ProductivityPT · ENLevel 2
  • Power BI: Dashboards and Business IntelligenceIT & Digital ProductivityPT · ENLevel 3
  • Excel VBA and Automation with MacrosIT & Digital ProductivityPT · ENLevel 3
  • SQL for Business Data AnalysisIT & Digital ProductivityPT · ENLevel 3
  • IT Infrastructure Management: Servers, Networks and CloudIT & Digital ProductivityPT · ENLevel 3
  • Power Apps and Power Automate: No-Code Business ApplicationsIT & Digital ProductivityPT · ENLevel 3
  • Digital Transformation in Organisations: Strategy and AdoptionIT & Digital ProductivityPT · ENLevel 3
  • Data Analyst: Advanced Power BI and DAXIT & Digital ProductivityPT · ENLevel 4

Quality & Continuous Improvement 26

  • Introduction to Quality ManagementQuality & Continuous ImprovementPT · ENLevel 1
  • Lean Essentials: Eliminating WasteQuality & Continuous ImprovementPT · ENLevel 1
  • Six Sigma EssentialsQuality & Continuous ImprovementPT · ENLevel 1
  • Quality at the Workplace: Procedures, Records and NonconformitiesQuality & Continuous ImprovementPT · ENLevel 1
  • Integrated Management Systems: An Introduction (ISO 9001, 14001 and 45001)Quality & Continuous ImprovementPT · ENLevel 1
  • 5S: Organising the WorkplaceQuality & Continuous ImprovementPT · ENLevel 1
  • Lean Manufacturing EssentialsQuality & Continuous ImprovementEN
  • Problem Solving and Continuous Improvement on the Shop FloorQuality & Continuous ImprovementENManufacturing
  • Process Improvement and Problem Solving for TeamsQuality & Continuous ImprovementEN
  • The Integrated Management System in Daily WorkQuality & Continuous ImprovementPT · EN
  • Autonomous Maintenance by OperatorsQuality & Continuous ImprovementPT · EN
  • ISO 9001:2015: Requirements and ImplementationQuality & Continuous ImprovementPT · ENLevel 2
  • Quality Tools and Continuous Improvement (5S, Kaizen, PDCA)Quality & Continuous ImprovementPT · ENLevel 2
  • Nonconformities, Corrective Action and the 8D MethodQuality & Continuous ImprovementPT · ENLevel 2
  • Statistical Process Control (SPC)Quality & Continuous ImprovementPT · ENLevel 2
  • Process Mapping and Value Stream MappingQuality & Continuous ImprovementPT · ENLevel 2
  • Controlling Documented Information in the Management SystemQuality & Continuous ImprovementPT · ENLevel 2
  • Quality KPIs and the Cost of Poor QualityQuality & Continuous ImprovementPT · ENLevel 2
  • FMEA: Failure Mode and Effects AnalysisQuality & Continuous ImprovementPT · ENLevel 2
  • Internal Auditor of Management Systems (ISO 19011)Quality & Continuous ImprovementPT · ENLevel 3
  • Supplier Audits (Second-Party Auditing)Quality & Continuous ImprovementPT · ENLevel 3
  • Quality Manager: Leading and Sustaining an ISO 9001 SystemQuality & Continuous ImprovementPT · ENLevel 3
  • Lean Management: Implementation and Kaizen EventsQuality & Continuous ImprovementPT · ENLevel 3
  • Laboratory Quality Management (ISO/IEC 17025)Quality & Continuous ImprovementPT · ENLevel 3
  • Lean Six Sigma Green Belt (Theory)Quality & Continuous ImprovementPT · ENLevel 4
  • Lean Six Sigma Black Belt (Theory)Quality & Continuous ImprovementPT · ENLevel 4

Environment, ESG & Sustainability 31

  • Environmental Awareness and Waste ManagementEnvironment, ESG & SustainabilityPT · ENLevel 1
  • Climate Change and Carbon Footprint EssentialsEnvironment, ESG & SustainabilityPT · ENLevel 1
  • ESG and Sustainability: An IntroductionEnvironment, ESG & SustainabilityPT · ENLevel 1
  • Preventing Pollution and Spills at WorkEnvironment, ESG & SustainabilityPT · ENLevel 1
  • Using Water, Energy and Materials Efficiently at WorkEnvironment, ESG & SustainabilityPT · ENLevel 1Energy
  • Biodiversity and Communities: Awareness for Field TeamsEnvironment, ESG & SustainabilityPT · ENLevel 1
  • Environmental Legislation and Licensing in AngolaEnvironment, ESG & SustainabilityPT · ENLevel 2Angola-specific
  • Forests and Wildlife: Angolan LawEnvironment, ESG & SustainabilityPT · ENLevel 1Angola-specific
  • ESG Sustainability Reporting: GRI Standards and IFRS S1/S2Environment, ESG & SustainabilityPT · ENLevel 2
  • Effluents, Vinasse and Waste: Environmental ManagementEnvironment, ESG & SustainabilityPT · EN
  • Bioenergy and Sustainability: Key ConceptsEnvironment, ESG & SustainabilityPT · EN
  • Local Community Relations and Social ResponsibilityEnvironment, ESG & SustainabilityPT · EN
  • The UN Global Compact and the SDGs at WorkEnvironment, ESG & SustainabilityPT · EN
  • Environment on Site: Waste, Dust and SpillsEnvironment, ESG & SustainabilityPT · ENConstruction
  • Used Oils and WasteEnvironment, ESG & SustainabilityPT · EN
  • Recycling as a Business: Collection, Sorting and SaleEnvironment, ESG & SustainabilityPT · ENLevel 1
  • ISO 14001: Environmental Management SystemsEnvironment, ESG & SustainabilityPT · ENLevel 2
  • Environmental and Social Impact Assessment (IFC Standards)Environment, ESG & SustainabilityPT · ENLevel 2
  • Greenhouse Gas Inventories: GHG Protocol and ISO 14064Environment, ESG & SustainabilityPT · ENLevel 2
  • Waste Management Plans and TraceabilityEnvironment, ESG & SustainabilityPT · ENLevel 2
  • Environmental Monitoring: Air, Water, Ambient Noise and SoilEnvironment, ESG & SustainabilityPT · ENLevel 2
  • Circular Economy and Resource EfficiencyEnvironment, ESG & SustainabilityPT · ENLevel 2
  • Wastewater and Industrial Effluent ManagementEnvironment, ESG & SustainabilityPT · ENLevel 2Water & Sanitation
  • Environmental Data and Indicators for ESG ReportingEnvironment, ESG & SustainabilityPT · ENLevel 2
  • ESG and Sustainability ReportingEnvironment, ESG & SustainabilityPT · ENLevel 3
  • Industrial Waste Management and Spill ResponseEnvironment, ESG & SustainabilityPT · ENLevel 3
  • Climate Strategy and DecarbonisationEnvironment, ESG & SustainabilityPT · ENLevel 3
  • Environmental and Social Management Plans (ESMP) in ProjectsEnvironment, ESG & SustainabilityPT · ENLevel 3
  • ESG Due Diligence and Sustainable Finance (Equator Principles)Environment, ESG & SustainabilityPT · ENLevel 3
  • Climate Risks and Adaptation in BusinessEnvironment, ESG & SustainabilityPT · ENLevel 3
  • Environmental Law and Environmental Impact Assessment in MozambiqueEnvironment, ESG & SustainabilityPT · ENLevel 2Mozambique-specific

Logistics & Transport 62

  • Introduction to Logistics and Supply ChainLogistics & TransportPT · ENLevel 1
  • Warehouse and Inventory ManagementLogistics & TransportPT · ENLevel 1
  • Goods Receiving, Dispatch and Shipping DocumentsLogistics & TransportPT · ENLevel 1
  • Warehouse Safety and Forklift Awareness: Theory ModuleLogistics & TransportPT · ENLevel 1
  • Introduction to Freight Transport: Modes, Documents and CostsLogistics & TransportPT · ENLevel 1
  • Packaging, Palletising and Load SecuringLogistics & TransportPT · ENLevel 1
  • Dangerous Goods AwarenessLogistics & TransportPT · ENLevel 1
  • Road Transport and Compulsory Motor Insurance in AngolaLogistics & TransportPT · ENLevel 1InsuranceAngola-specific
  • Demand Forecasting and S&OPLogistics & TransportPT · ENLevel 2
  • Defensive Driving for Heavy VehiclesLogistics & TransportPT · EN
  • Tanker Driver: A Safe RoutineLogistics & TransportPT · EN
  • Deliveries to Stations and Customers: The Driver’s RoleLogistics & TransportPT · EN
  • Fleet Management: Inspections, Maintenance and RecordsLogistics & TransportPT · EN
  • Fuel Transport by TankerLogistics & TransportPT · ENOil & Gas
  • Bulk Cement TransportLogistics & TransportPT · EN
  • Dangerous Goods and Explosives: Transport RulesLogistics & TransportPT · EN
  • Transporting Machinery and Heavy LoadsLogistics & TransportPT · EN
  • Port Collection and Container HandlingLogistics & TransportPT · EN
  • Daily Inspection and Preventive Maintenance of TrucksLogistics & TransportPT · EN
  • Safety in Heavy Vehicle WorkshopsLogistics & TransportPT · EN
  • Traffic Control, GPS Tracking and Route PlanningLogistics & TransportPT · EN
  • Road Transport in SADC: Documents and BordersLogistics & TransportPT · EN
  • Roadside Incident: What to DoLogistics & TransportPT · EN
  • Manoeuvring and Reversing Heavy VehiclesLogistics & TransportPT · EN
  • Loading and Unloading at Sites and CustomersLogistics & TransportPT · ENConstruction
  • Vehicle Fire and Spill: First ResponseLogistics & TransportPT · EN
  • Alcohol, Drugs and Fitness to DriveLogistics & TransportPT · EN
  • Protecting Cargo on the Road: Fuel and GoodsLogistics & TransportPT · ENOil & Gas
  • Trip Documents and Proof of DeliveryLogistics & TransportPT · EN
  • Fuel-Efficient Driving for Heavy VehiclesLogistics & TransportPT · EN
  • Air Brakes and Tyres on Heavy VehiclesLogistics & TransportPT · EN
  • Equipment Hire: Handover, Inspection and ReturnLogistics & TransportPT · EN
  • Fleet Supervisor: Leading DriversLogistics & TransportPT · EN
  • Importing and Trading Food ProductsLogistics & TransportPT · ENFood & Beverage
  • Consumer Goods Distribution in AngolaLogistics & TransportPT · ENAngola-specific
  • Beverage Distribution and Route ManagementLogistics & TransportPT · ENFood & Beverage
  • Rail Transport: An IntroductionLogistics & TransportPT · ENLevel 1
  • Passenger Service at AirportsLogistics & TransportPT · ENLevel 1Aviation
  • Angola’s Highway Code: The Essentials for DriversLogistics & TransportPT · ENLevel 1Angola-specific
  • The Maritime Industry: Ships, Routes and the SectorLogistics & TransportPT · ENLevel 1
  • Professional Driver: Goods TransportLogistics & TransportPT · ENLevel 1
  • Importing, Customs Clearance and Incoterms® 2020Logistics & TransportPT · ENLevel 2
  • Fleet and Transport ManagementLogistics & TransportPT · ENLevel 2
  • Warehouse Operations: Layout, Picking and ProductivityLogistics & TransportPT · ENLevel 2
  • Warehouse Management Systems (WMS), Barcodes and RFIDLogistics & TransportPT · ENLevel 2
  • Sea and Air Freight: Operations and DocumentationLogistics & TransportPT · ENLevel 2Aviation
  • Dangerous Goods: Classification, Packing and DocumentationLogistics & TransportPT · ENLevel 2
  • Logistics KPIs and Cost ControlLogistics & TransportPT · ENLevel 2
  • Project Logistics and Heavy-Lift CargoLogistics & TransportPT · ENLevel 2
  • Cold Chain and Good Distribution PracticeLogistics & TransportPT · ENLevel 2
  • Distribution and Last-Mile LogisticsLogistics & TransportPT · ENLevel 2
  • Rail Freight OperationsLogistics & TransportPT · ENLevel 2
  • Port Operations: Terminals and ContainersLogistics & TransportPT · ENLevel 2
  • Airport Ground Handling (Theory Module)Logistics & TransportPT · ENLevel 2Aviation
  • Railway Safety and Signalling (Theory Module)Logistics & TransportPT · ENLevel 2
  • Cross-Border Transport in Southern Africa: Documents and ProceduresLogistics & TransportPT · ENLevel 2
  • Strategic Supply Chain ManagementLogistics & TransportPT · ENLevel 3
  • Customs Compliance: Tariff Classification, Origin and Customs ValuationLogistics & TransportPT · ENLevel 3
  • Distribution Centre Design and ManagementLogistics & TransportPT · ENLevel 3
  • Transport Management and Logistics Network OptimisationLogistics & TransportPT · ENLevel 3
  • Logistics for Remote Operations: Mining, Onshore Oil and Gas and ConstructionLogistics & TransportPT · ENLevel 3Oil & GasMiningConstruction
  • Logistics Corridors and Multimodal TransportLogistics & TransportPT · ENLevel 3

Mining 32

  • Introduction to the Mining IndustryMiningPT · ENLevel 1
  • Safety in Mining Operations: InductionMiningPT · ENLevel 1
  • Geology and Mineral Exploration: The BasicsMiningPT · ENLevel 1
  • Introduction to Underground MiningMiningPT · ENLevel 1
  • Explosives and Blasting: Safety Awareness (Theory Module)MiningPT · ENLevel 1
  • Mobile Equipment and People-Vehicle Interaction in MinesMiningPT · ENLevel 1
  • Artisanal and Small-Scale Mining: Good PracticeMiningPT · ENLevel 1
  • Angola’s Mining Code: Rights, Titles and ObligationsMiningPT · ENLevel 2Angola-specific
  • Mineral Rights and Licensing: International ModelsMiningPT · ENLevel 2
  • Open-Pit Mining OperationsMiningPT · ENLevel 2
  • Mineral Processing: FundamentalsMiningPT · ENLevel 2
  • Mine Geology and Grade ControlMiningPT · ENLevel 2
  • Drilling and Blasting: Planning and ControlMiningPT · ENLevel 2
  • Heavy Mining Equipment MaintenanceMiningPT · ENLevel 2
  • Mine Surveying and Volume CalculationMiningPT · ENLevel 2
  • Mine Hydrogeology and DewateringMiningPT · ENLevel 2
  • Diamond Processing: Concentration and RecoveryMiningPT · ENLevel 2
  • Precious Minerals Security and Loss ControlMiningPT · ENLevel 2
  • Community Relations and Social Licence to Operate in MiningMiningPT · ENLevel 2
  • Copper and Critical Minerals: The Value ChainMiningPT · ENLevel 2
  • Rock Mechanics and Slope StabilityMiningPT · ENLevel 2
  • Gold Mining: Processes and Good PracticeMiningPT · ENLevel 2
  • Underground Mine VentilationMiningPT · ENLevel 2
  • Health and Safety Management in MiningMiningPT · ENLevel 3
  • The Kimberley Process and the Diamond Value ChainMiningPT · ENLevel 3
  • Tailings Storage Facilities: Management and Safety (Aligned with GISTM)MiningPT · ENLevel 3
  • Mineral Resource and Reserve Estimation and Mine PlanningMiningPT · ENLevel 3
  • Mine Closure and RehabilitationMiningPT · ENLevel 3
  • Economic Evaluation of Mining ProjectsMiningPT · ENLevel 3
  • Mining Operations Management and ProductivityMiningPT · ENLevel 3
  • ESG in Mining: Buyer and Lender RequirementsMiningPT · ENLevel 3
  • Mozambique’s Mining LawMiningPT · ENLevel 2Mozambique-specific

Energy & Industrial Maintenance 43

  • Electricity FundamentalsEnergy & Industrial MaintenancePT · ENLevel 1
  • Solar Photovoltaic Energy: An IntroductionEnergy & Industrial MaintenancePT · ENLevel 1
  • Introduction to Industrial MaintenanceEnergy & Industrial MaintenancePT · ENLevel 1
  • Reading and Interpreting Electrical DiagramsEnergy & Industrial MaintenancePT · ENLevel 1
  • Measuring Instruments and Metrology for TechniciansEnergy & Industrial MaintenancePT · ENLevel 1
  • Industrial Lubrication: FundamentalsEnergy & Industrial MaintenancePT · ENLevel 1
  • Introduction to Instrumentation and Process ControlEnergy & Industrial MaintenancePT · ENLevel 1
  • Renewable Energy: Overview and TechnologiesEnergy & Industrial MaintenancePT · ENLevel 1
  • Angola’s General Electricity LawEnergy & Industrial MaintenancePT · ENLevel 2Angola-specific
  • Working in Manufacturing and Engineering: Induction and TeamworkEnergy & Industrial MaintenanceEN
  • Safe, Right-First-Time Production OperationsEnergy & Industrial MaintenanceEN
  • Safe Ethanol Production and StorageEnergy & Industrial MaintenancePT · EN
  • Boilers and Steam: Principles and SafetyEnergy & Industrial MaintenancePT · EN
  • Cogeneration from BagasseEnergy & Industrial MaintenancePT · EN
  • Turbines and Power Generation: Key ConceptsEnergy & Industrial MaintenancePT · EN
  • Industrial Maintenance and Off-Season ShutdownsEnergy & Industrial MaintenancePT · EN
  • Solar Power Plants: Construction and SafetyEnergy & Industrial MaintenancePT · ENConstruction
  • High-Voltage Lines: Safety in ConstructionEnergy & Industrial MaintenancePT · ENConstruction
  • Heavy Equipment Workshop and MaintenanceEnergy & Industrial MaintenancePT · ENLogistics & Transport
  • Electric Vehicles: Concepts and OpportunitiesEnergy & Industrial MaintenancePT · ENLevel 1
  • Electrical Installations: Technical Rules and SafetyEnergy & Industrial MaintenancePT · ENLevel 2
  • Industrial Maintenance: Preventive and PredictiveEnergy & Industrial MaintenancePT · ENLevel 2
  • Generators and Generator Sets: Operation and MaintenanceEnergy & Industrial MaintenancePT · ENLevel 2
  • Electric Motors and Variable Speed DrivesEnergy & Industrial MaintenancePT · ENLevel 2
  • Pumps, Compressors and Valves: Mechanical MaintenanceEnergy & Industrial MaintenancePT · ENLevel 2
  • Industrial Instrumentation: Sensors, Transmitters and CalibrationEnergy & Industrial MaintenancePT · ENLevel 2
  • Industrial Automation and PLCs: FundamentalsEnergy & Industrial MaintenancePT · ENLevel 2
  • Maintenance Planning and SchedulingEnergy & Industrial MaintenancePT · ENLevel 2
  • Equipment Failure Analysis and Root Cause (RCFA)Energy & Industrial MaintenancePT · ENLevel 2
  • Substations and Medium-Voltage Networks: Operation and MaintenanceEnergy & Industrial MaintenancePT · ENLevel 2
  • UPS, Batteries and Emergency Power SystemsEnergy & Industrial MaintenancePT · ENLevel 2Food & Beverage
  • HVAC and Refrigeration: Fundamentals and MaintenanceEnergy & Industrial MaintenancePT · ENLevel 2
  • Installing and Maintaining Solar Systems (Theory Module)Energy & Industrial MaintenancePT · ENLevel 2
  • Hydropower Plants: Operation and MaintenanceEnergy & Industrial MaintenancePT · ENLevel 2
  • Design and Sizing of Photovoltaic SystemsEnergy & Industrial MaintenancePT · ENLevel 3
  • Energy Management and Energy Efficiency (ISO 50001)Energy & Industrial MaintenancePT · ENLevel 3
  • Reliability-Centred Maintenance (RCM) and Criticality AnalysisEnergy & Industrial MaintenancePT · ENLevel 3
  • Physical Asset Management (Aligned with ISO 55001)Energy & Industrial MaintenancePT · ENLevel 3
  • Electrical Power System Protection and SelectivityEnergy & Industrial MaintenancePT · ENLevel 3
  • Equipment for Explosive Atmospheres (Ex): Theory ModuleEnergy & Industrial MaintenancePT · ENLevel 3
  • Leading the Maintenance Function: Organisation, Costs and KPIsEnergy & Industrial MaintenancePT · ENLevel 3
  • Mini-Grids and Hybrid Systems for ElectrificationEnergy & Industrial MaintenancePT · ENLevel 3
  • The Electricity Law in MozambiqueEnergy & Industrial MaintenancePT · ENLevel 2Mozambique-specific

Construction & Real Estate 50

  • Safety on Construction SitesConstruction & Real EstatePT · ENLevel 1
  • Reading and Interpreting Technical DrawingsConstruction & Real EstatePT · ENLevel 1
  • Construction Materials: FundamentalsConstruction & Real EstatePT · ENLevel 1
  • Introduction to the Construction Industry and the Project Life CycleConstruction & Real EstatePT · ENLevel 1
  • Introduction to the Real Estate MarketConstruction & Real EstatePT · ENLevel 1
  • Surveying and Setting Out: Basic ConceptsConstruction & Real EstatePT · ENLevel 1
  • Site Diaries and Site RecordsConstruction & Real EstatePT · ENLevel 1
  • Golden Safety Rules on SiteConstruction & Real EstatePT · EN
  • First Day on Site: Site InductionConstruction & Real EstatePT · EN
  • Plant on Site: Safety around MachineryConstruction & Real EstatePT · EN
  • Plant Operator: Daily Checks and RecordsConstruction & Real EstatePT · EN
  • Safe Operation of Excavators and Wheel LoadersConstruction & Real EstatePT · EN
  • Cranes and Lifting on SiteConstruction & Real EstatePT · EN
  • Scaffolding and Formwork: Safety RulesConstruction & Real EstatePT · EN
  • Road Construction: Phases and Quality ControlConstruction & Real EstatePT · EN
  • Concrete on Site: Receipt, Placing and CuringConstruction & Real EstatePT · EN
  • Bridges and Structures: An Overview for Site TeamsConstruction & Real EstatePT · EN
  • Roadworks: Temporary Traffic ManagementConstruction & Real EstatePT · ENPublic Sector
  • Site Foreman: Planning the Day and Directing the TeamConstruction & Real EstatePT · EN
  • Site Measurements and Progress ValuationsConstruction & Real EstatePT · EN
  • Cost and Schedule Control on SiteConstruction & Real EstatePT · EN
  • Subcontractors on Site: Induction and SupervisionConstruction & Real EstatePT · EN
  • Site Set-up and Construction LogisticsConstruction & Real EstatePT · EN
  • Water Networks and Wastewater Treatment Plants: Fundamentals for Site TeamsConstruction & Real EstatePT · ENWater & Sanitation
  • Site Store and Materials ControlConstruction & Real EstatePT · EN
  • Running a Construction Project: The Site Manager’s DayConstruction & Real EstatePT · EN
  • Quantity Take-off and Construction Cost EstimatingConstruction & Real EstatePT · ENLevel 2
  • Construction Planning and ControlConstruction & Real EstatePT · ENLevel 2
  • Real Estate Brokerage: Fundamentals and PracticeConstruction & Real EstatePT · ENLevel 2
  • Condominium and Property ManagementConstruction & Real EstatePT · ENLevel 2
  • Reinforced Concrete: Site Execution and ControlConstruction & Real EstatePT · ENLevel 2
  • Site Set-up and Construction LogisticsConstruction & Real EstatePT · ENLevel 2
  • Building Defects and Building RehabilitationConstruction & Real EstatePT · ENLevel 2
  • Building Services: Water, Drainage and HVACConstruction & Real EstatePT · ENLevel 2
  • Property Valuation: Methods and ReportsConstruction & Real EstatePT · ENLevel 2
  • Roads and Infrastructure: Earthworks, Pavements and DrainageConstruction & Real EstatePT · ENLevel 2
  • Preparing Bids for Construction TendersConstruction & Real EstatePT · ENLevel 2
  • AutoCAD 2D: Technical DrawingConstruction & Real EstatePT · ENLevel 2
  • Site Foreman: Duties, Teams and RecordsConstruction & Real EstatePT · ENLevel 2
  • Fire Safety in BuildingsConstruction & Real EstatePT · ENLevel 2
  • Drones in Surveying and Site Inspection (Theory Module)Construction & Real EstatePT · ENLevel 2
  • SketchUp: 3D Modelling for Architecture and InteriorsConstruction & Real EstatePT · ENLevel 2
  • Construction SupervisionConstruction & Real EstatePT · ENLevel 3
  • Introduction to BIM (Building Information Modelling)Construction & Real EstatePT · ENLevel 3
  • Site Management: Integrated Control of Time, Cost, Quality and SafetyConstruction & Real EstatePT · ENLevel 3
  • Real Estate Development: Feasibility, Financing and SalesConstruction & Real EstatePT · ENLevel 3
  • Geotechnics and Foundations: Fundamentals for Site PracticeConstruction & Real EstatePT · ENLevel 3
  • Sustainable Construction and Efficient BuildingsConstruction & Real EstatePT · ENLevel 3
  • FIDIC-Style Construction Contracts: Roles and ClaimsConstruction & Real EstatePT · ENLevel 3
  • Revit: Building ModellingConstruction & Real EstatePT · ENLevel 3

Sales & Customer Service 53

  • Customer Service ExcellenceSales & Customer ServicePT · ENLevel 1
  • Consumer Protection in Angola: What the Law RequiresSales & Customer ServicePT · ENLevel 1Angola-specific
  • Customer Service Fundamentals: Skills, Behaviours and Professional StandardsSales & Customer ServiceEN
  • Customer Service Excellence: Face-to-Face and on the TelephoneSales & Customer ServiceEN
  • Sales Fundamentals: How a Sale Is MadeSales & Customer ServiceEN
  • Prospecting and Appointment Setting by TelephoneSales & Customer ServiceEN
  • Retail Sales 1: Service, Product Knowledge and the StoreSales & Customer ServiceEN
  • Retail Sales 2: Customers, Safety, Competition and DiscoverySales & Customer ServiceEN
  • Retail Sales 3: Objections, Closing, Point of Sale and ComplaintsSales & Customer ServiceEN
  • Winning Sales PresentationsSales & Customer ServiceEN
  • Understanding Buyers and Building RapportSales & Customer ServiceEN
  • Advanced Telephone Selling: Gatekeepers, Voicemail, Appointments and Follow-UpSales & Customer ServiceEN
  • Consultative Selling with the PULSE ModelSales & Customer ServiceEN
  • Handling Sales ObjectionsSales & Customer ServiceEN
  • Closing the Sale and Price ConversationsSales & Customer ServiceEN
  • Gaining a Competitive Advantage in SalesSales & Customer ServiceEN
  • Negotiation Skills: From Preparation to AgreementSales & Customer ServiceEN
  • Sales Management: Coaching, Complex Sales, Key Accounts and TerritoriesSales & Customer ServiceEN
  • Sales Mindset, Preparation and HabitsSales & Customer ServiceEN
  • Sales and Point-of-Sale ExecutionSales & Customer ServicePT · EN
  • Store Management and Point-of-Sale ServiceSales & Customer ServicePT · EN
  • Convenience Stores: Service and SellingSales & Customer ServicePT · EN
  • Convenience Stores: Stock, Expiry Dates and Shelf LayoutSales & Customer ServicePT · EN
  • B2B Sales: Fuels and SolutionsSales & Customer ServicePT · ENOil & Gas
  • Dealing with Difficult Customers: Calm and SolutionsSales & Customer ServicePT · EN
  • Telephone and Digital Channel Customer ServiceSales & Customer ServicePT · ENLevel 1
  • Sales Fundamentals: The Sales Process Step by StepSales & Customer ServicePT · ENLevel 1
  • Counter Service and In-Store SellingSales & Customer ServicePT · ENLevel 1
  • Prospecting and Booking Sales MeetingsSales & Customer ServicePT · ENLevel 1
  • Collections: Communicating Effectively with Late-Paying CustomersSales & Customer ServicePT · ENLevel 1
  • Ethical Selling and Responsible Sales PracticesSales & Customer ServicePT · ENLevel 1
  • Supermarket Cashier: Routine, Errors and SecuritySales & Customer ServicePT · ENLevel 1
  • Preventing Shop Losses and TheftSales & Customer ServicePT · ENLevel 1
  • Consultative Selling TechniquesSales & Customer ServicePT · ENLevel 2
  • Handling Complaints and Difficult CustomersSales & Customer ServicePT · ENLevel 2
  • Commercial NegotiationSales & Customer ServicePT · ENLevel 2
  • Customer Portfolio Management and RetentionSales & Customer ServicePT · ENLevel 2
  • CRM: Pipeline Management and Sales ForecastingSales & Customer ServicePT · ENLevel 2
  • Customer Experience: Journey Mapping, Satisfaction and NPSSales & Customer ServicePT · ENLevel 2
  • Supervising Customer Service Teams and Contact CentresSales & Customer ServicePT · ENLevel 2
  • Sales Presentations and Solution DemonstrationsSales & Customer ServicePT · ENLevel 2
  • Technical Selling for Engineers and SpecialistsSales & Customer ServicePT · ENLevel 2
  • Store Management: Margins, Team and LossesSales & Customer ServicePT · ENLevel 2
  • Social Selling: Finding Customers on Social MediaSales & Customer ServicePT · ENLevel 2
  • Traditional Trade Sales: Routes, Visits and Pre-SellingSales & Customer ServicePT · ENLevel 2
  • Customer Success: Retaining and Growing AccountsSales & Customer ServicePT · ENLevel 2
  • Sales Team Management and Key Account ManagementSales & Customer ServicePT · ENLevel 3
  • B2B Sales, Tenders and Commercial ProposalsSales & Customer ServicePT · ENLevel 3
  • Sales Strategy and Sales PlanningSales & Customer ServicePT · ENLevel 3
  • Managing Customer Service Quality (aligned with ISO 10002)Sales & Customer ServicePT · ENLevel 3
  • Pricing and Commercial Margin ManagementSales & Customer ServicePT · ENLevel 3
  • Managing Distributors and Sales ChannelsSales & Customer ServicePT · ENLevel 3
  • Consumer Protection in MozambiqueSales & Customer ServicePT · ENLevel 1Mozambique-specific

Marketing & Communication 27

  • WhatsApp Business and Digital CommerceMarketing & CommunicationPT · ENLevel 2
  • Exhibition and Trade Show SellingMarketing & CommunicationEN
  • Marketing FundamentalsMarketing & CommunicationPT · ENLevel 1
  • Digital Marketing and Social Media for BeginnersMarketing & CommunicationPT · ENLevel 1
  • Essential Graphic Design for Non-DesignersMarketing & CommunicationPT · ENLevel 1
  • Copywriting Essentials: Writing for the Web and Social MediaMarketing & CommunicationPT · ENLevel 1
  • Smartphone Photo and Video for MarketingMarketing & CommunicationPT · ENLevel 1
  • Community Management and Customer Care on Social MediaMarketing & CommunicationPT · ENLevel 1
  • Ethics, Copyright and Personal Data in MarketingMarketing & CommunicationPT · ENLevel 1
  • TikTok for Business: First StepsMarketing & CommunicationPT · ENLevel 1
  • Social Media Management and Content CreationMarketing & CommunicationPT · ENLevel 2
  • Digital Advertising: Meta Ads and Google AdsMarketing & CommunicationPT · ENLevel 2
  • SEO and Content MarketingMarketing & CommunicationPT · ENLevel 2
  • Email Marketing and AutomationMarketing & CommunicationPT · ENLevel 2
  • Market Research and Customer SurveysMarketing & CommunicationPT · ENLevel 2
  • Marketing Analytics and Digital MetricsMarketing & CommunicationPT · ENLevel 2
  • Organising Corporate Events and Trade FairsMarketing & CommunicationPT · ENLevel 2
  • Trade Marketing and Point-of-Sale MerchandisingMarketing & CommunicationPT · ENLevel 2
  • B2B and Industrial MarketingMarketing & CommunicationPT · ENLevel 2
  • LinkedIn for Companies: Presence and B2B NetworkingMarketing & CommunicationPT · ENLevel 2
  • Press Relations and Working with the MediaMarketing & CommunicationPT · ENLevel 2
  • Marketing Automation and CRM in PracticeMarketing & CommunicationPT · ENLevel 2
  • Marketing Planning and Brand StrategyMarketing & CommunicationPT · ENLevel 3
  • Corporate Communication and Public RelationsMarketing & CommunicationPT · ENLevel 3Public Sector
  • Crisis Communication and Reputation ManagementMarketing & CommunicationPT · ENLevel 3
  • Digital Marketing StrategyMarketing & CommunicationPT · ENLevel 3
  • Sustainability and Social Responsibility CommunicationMarketing & CommunicationPT · ENLevel 3

Administration & Office Support 29

  • Professional Business Writing and CorrespondenceAdministration & Office SupportPT · ENLevel 1
  • Time Management and Personal ProductivityAdministration & Office SupportEN
  • Business Writing, Reading and StorytellingAdministration & Office SupportEN
  • Secretarial and Administrative Assistant FundamentalsAdministration & Office SupportPT · ENLevel 1
  • Managing Diaries, Meetings and Business TravelAdministration & Office SupportPT · ENLevel 1
  • Document Management and Physical and Digital FilingAdministration & Office SupportPT · ENLevel 1
  • Reception and Visitor Service: The Professional Front DeskAdministration & Office SupportPT · ENLevel 1
  • Office Organisation and Administrative RoutinesAdministration & Office SupportPT · ENLevel 1
  • Confidentiality and Discretion in Administrative WorkAdministration & Office SupportPT · ENLevel 1
  • Virtual Assistant: Remote Administrative ServicesAdministration & Office SupportPT · ENLevel 1
  • Meeting Minutes and Notes with the Help of AIAdministration & Office SupportPT · ENLevel 1
  • Executive Assistance and Priority ManagementAdministration & Office SupportPT · ENLevel 2
  • Institutional Protocol and International Business EtiquetteAdministration & Office SupportPT · ENLevel 2
  • Writing Minutes, Reports and MemosAdministration & Office SupportPT · ENLevel 2
  • Organising Corporate Events and ConferencesAdministration & Office SupportPT · ENLevel 2
  • Managing Correspondence and Approval WorkflowsAdministration & Office SupportPT · ENLevel 2
  • Document Control in Engineering Projects: Revisions, Transmittals and EDMSAdministration & Office SupportPT · ENLevel 2
  • Process Mapping and Writing Administrative ProceduresAdministration & Office SupportPT · ENLevel 2
  • Administrative Coordination of Rotations and Staff Mobilisation in Remote OperationsAdministration & Office SupportPT · ENLevel 2
  • Managing Administrative Services and FacilitiesAdministration & Office SupportPT · ENLevel 3
  • Company Secretarial Work and Corporate GovernanceAdministration & Office SupportPT · ENLevel 3
  • Running an Executive Office and the Chief of Staff RoleAdministration & Office SupportPT · ENLevel 3
  • Records Management and Information Governance (aligned with ISO 15489-1)Administration & Office SupportPT · ENLevel 3
  • Leading Administrative and Secretarial TeamsAdministration & Office SupportPT · ENLevel 3
  • Office Purchasing: Requests, Quotes and InvoicesAdministration & Office SupportPT · EN
  • Expense Control and Reimbursements in the OfficeAdministration & Office SupportPT · EN
  • Digitising Paper Archives: Planning and Good PracticeAdministration & Office SupportPT · EN
  • Office Supplies, Mail and DeliveriesAdministration & Office SupportPT · EN
  • Outlook and Teams for Assistants: Email, Calendar and MeetingsAdministration & Office SupportPT · EN

Project Management 27

  • Introduction to Project ManagementProject ManagementPT · ENLevel 1
  • Introduction to Agile: Values, Principles and ApproachesProject ManagementPT · ENLevel 1
  • Working Effectively in a Project TeamProject ManagementPT · ENLevel 1
  • Managing Small Projects and Internal InitiativesProject ManagementPT · ENLevel 1
  • The Project Sponsor: Role and ResponsibilitiesProject ManagementPT · ENLevel 1
  • Project Status Reports and DashboardsProject ManagementPT · ENLevel 1
  • Project Management Essentials: From Idea to PlanProject ManagementEN
  • Running and Controlling Projects: Estimating, Risk, Tracking and ClosureProject ManagementEN
  • Project Management: Scope, Time and CostProject ManagementPT · ENLevel 2
  • Agile Methods and ScrumProject ManagementPT · ENLevel 2
  • Project Planning Tools (MS Project and Alternatives)Project ManagementPT · ENLevel 2
  • Stakeholder Management and Project CommunicationProject ManagementPT · ENLevel 2
  • Project Quality ManagementProject ManagementPT · ENLevel 2
  • Leading Project Teams in Matrix OrganisationsProject ManagementPT · ENLevel 2
  • Kanban and Workflow ManagementProject ManagementPT · ENLevel 2
  • Business Cases and Benefits ManagementProject ManagementPT · ENLevel 2
  • Process-Based Project Management (Aligned with PRINCE2®)Project ManagementPT · ENLevel 2
  • Development Projects: Logical Framework, Monitoring and EvaluationProject ManagementPT · ENLevel 2
  • Social Projects and NGOs: Proposals to FundersProject ManagementPT · ENLevel 2
  • Advanced Project Management (Aligned with the PMBOK® Guide)Project ManagementPT · ENLevel 3
  • Project Risk ManagementProject ManagementPT · ENLevel 3
  • Contract Management and Supervision of ProjectsProject ManagementPT · ENLevel 3
  • Agile at Scale and Hybrid ApproachesProject ManagementPT · ENLevel 3
  • Project Controls: Scheduling, Earned Value and ForecastingProject ManagementPT · ENLevel 3
  • Programme Management (Aligned with ISO 21503)Project ManagementPT · ENLevel 3
  • Public-Private Partnerships: Structuring and RisksProject ManagementPT · ENLevel 3Public Sector
  • Portfolio Management and the Project Management Office (PMO)Project ManagementPT · ENLevel 4

Soft Skills 39

  • Effective Interpersonal CommunicationSoft SkillsPT · ENLevel 1
  • Emotional Intelligence at WorkSoft SkillsPT · ENLevel 1
  • Assertiveness, Confidence and Personal ImpactSoft SkillsEN
  • Emotional Intelligence at WorkSoft SkillsEN
  • Communication Skills: Listening, Clarity and StyleSoft SkillsEN
  • Influencing and Advanced Communication: Understanding PeopleSoft SkillsEN
  • Personal Wellbeing, Stress & Resilience at WorkSoft SkillsEN
  • Workplace Maths 1: Place Value & the Four OperationsSoft SkillsEN
  • Workplace Maths 2: Fractions, Decimals & PercentagesSoft SkillsEN
  • Workplace Maths 3: Estimation, Ratio, Proportion & FormulaeSoft SkillsEN
  • Workplace Maths 4: Perimeter, Area, Circles & AnglesSoft SkillsEN
  • Workplace Maths 5: 3D Shapes, Measures, Maps & CoordinatesSoft SkillsEN
  • Workplace Maths 6: Data, Graphs & ProbabilitySoft SkillsEN
  • Teamwork and CollaborationSoft SkillsPT · ENLevel 1
  • Stress Management and WellbeingSoft SkillsPT · ENLevel 1
  • Solving Everyday Problems at WorkSoft SkillsPT · ENLevel 1
  • Professional Attitude and ConductSoft SkillsPT · ENLevel 1
  • Resilience and Adapting to ChangeSoft SkillsPT · ENLevel 1
  • Personal Development Planning and Career ManagementSoft SkillsPT · ENLevel 1
  • Learning How to Learn: Studying and Retaining KnowledgeSoft SkillsPT · ENLevel 1
  • Critical Thinking in the Age of AISoft SkillsPT · ENLevel 1
  • Digital Etiquette: Communicating Well on WhatsApp and by EmailSoft SkillsPT · ENLevel 1
  • Wellbeing Habits: What the Science RecommendsSoft SkillsPT · ENLevel 1
  • Psychology at Work: An IntroductionSoft SkillsPT · ENLevel 1
  • Public Speaking and PresentationsSoft SkillsPT · ENLevel 2Public Sector
  • Critical Thinking and CreativitySoft SkillsPT · ENLevel 2
  • Intercultural Communication in Multinational TeamsSoft SkillsPT · ENLevel 2
  • Persuasion and Influence Without AuthoritySoft SkillsPT · ENLevel 2
  • Remote Working and Virtual CollaborationSoft SkillsPT · ENLevel 2
  • Reasoning with Data in Everyday WorkSoft SkillsPT · ENLevel 2
  • Internal Customer Focus and Cross-Functional CollaborationSoft SkillsPT · ENLevel 2
  • Initiative and IntrapreneurshipSoft SkillsPT · ENLevel 2
  • Storytelling in Business: Telling Stories That PersuadeSoft SkillsPT · ENLevel 2
  • Cognitive Biases: Making Better Decisions at WorkSoft SkillsPT · ENLevel 2
  • Facilitating Workshops and Collaborative SessionsSoft SkillsPT · ENLevel 3
  • Systems Thinking and Complex Problem-SolvingSoft SkillsPT · ENLevel 3
  • Advanced Emotional Intelligence and Personal EffectivenessSoft SkillsPT · ENLevel 3
  • Design Thinking and Collaborative InnovationSoft SkillsPT · ENLevel 3
  • Advanced Public Speaking and High-Stakes CommunicationSoft SkillsPT · ENLevel 3

Tax 27

  • Introduction to Business TaxationTaxPT · ENLevel 1
  • VAT: Core ConceptsTaxPT · ENLevel 1
  • E-Invoicing: International Models and TrendsTaxPT · ENLevel 2
  • VAT in Angola in Practice: Charging, Deduction and ReturnsTaxPT · ENLevel 2Angola-specific
  • Industrial Tax in AngolaTaxPT · ENLevel 2Angola-specific
  • Tax Compliance Essentials: Calendar, Deadlines and RecordsTaxPT · ENLevel 1
  • International Taxation: Core ConceptsTaxPT · ENLevel 1
  • Tax Ethics: Planning, Avoidance and EvasionTaxPT · ENLevel 1
  • Other Indirect Taxes: Stamp Duty, Excise and LeviesTaxPT · ENLevel 1
  • VAT: Output Tax, Input Tax Deduction and Filing ObligationsTaxPT · ENLevel 2
  • Corporate Income TaxTaxPT · ENLevel 2
  • Employment Income Tax and WithholdingTaxPT · ENLevel 2
  • Permanent Establishment and Taxation of Non-ResidentsTaxPT · ENLevel 2
  • Accounting for Income Taxes and Deferred Tax (IAS 12)TaxPT · ENLevel 2
  • Tax Audits and Disputes: Preparation and ManagementTaxPT · ENLevel 2
  • Taxation of Expatriates and Internationally Mobile WorkersTaxPT · ENLevel 2
  • Electronic Invoicing in Angola: The Legal RegimeTaxPT · ENLevel 2Angola-specific
  • Property Tax and Investment Income Tax in AngolaTaxPT · ENLevel 2Angola-specific
  • Stamp Duty in AngolaTaxPT · ENLevel 2Angola-specific
  • Withholding Taxes and Double Tax TreatiesTaxPT · ENLevel 3
  • Transfer Pricing and Tax Planning (OECD/BEPS)TaxPT · ENLevel 3
  • Tax Risk Management and Tax Governance (Tax Control Framework)TaxPT · ENLevel 3
  • OECD Pillar Two: Global Minimum Tax (GloBE)TaxPT · ENLevel 3
  • Tax Aspects of Restructurings, Mergers and Acquisitions: PrinciplesTaxPT · ENLevel 3
  • Tax Transparency and Exchange of Information: CRS, FATCA and CbCRTaxPT · ENLevel 3
  • Extractive Industries Taxation (Oil, Gas and Mining)TaxPT · ENLevel 4Oil & GasMining
  • VAT in Mozambique in PracticeTaxPT · ENLevel 2Mozambique-specific

Hospitality, Tourism & Catering 28

  • Tourism and Travel Agencies in Angola: Legal FrameworkHospitality, Tourism & CateringPT · ENLevel 1Angola-specific
  • Food Safety and Hygiene EssentialsHospitality, Tourism & CateringENFood & Beverage
  • Food Safety Management for Supervisors: Risk, Compliance and CultureHospitality, Tourism & CateringENFood & Beverage
  • Hospitality: Service StandardsHospitality, Tourism & CateringPT · EN
  • Service Excellence in Hospitality and Food ServiceHospitality, Tourism & CateringPT · ENLevel 1
  • Food Hygiene and Safety for Food HandlersHospitality, Tourism & CateringPT · ENLevel 1Food & Beverage
  • Housekeeping: Cleaning and Preparing Guest RoomsHospitality, Tourism & CateringPT · ENLevel 1
  • Restaurant and Bar Service: Basic TechniquesHospitality, Tourism & CateringPT · ENLevel 1
  • Introduction to Tourism and HospitalityHospitality, Tourism & CateringPT · ENLevel 1
  • Safety in Professional KitchensHospitality, Tourism & CateringPT · ENLevel 1
  • Food Allergens and Customer InformationHospitality, Tourism & CateringPT · ENLevel 1Food & Beverage
  • Tour Guiding: Accompanying TechniquesHospitality, Tourism & CateringPT · ENLevel 1
  • Front Office and Reservations ManagementHospitality, Tourism & CateringPT · ENLevel 2
  • Food and Beverage (F&B) ManagementHospitality, Tourism & CateringPT · ENLevel 2Food & Beverage
  • Housekeeping and Laundry ManagementHospitality, Tourism & CateringPT · ENLevel 2
  • Kitchen Management: Organisation, Production and TeamsHospitality, Tourism & CateringPT · ENLevel 2
  • Remote Site Catering and Camp ManagementHospitality, Tourism & CateringPT · ENLevel 2
  • Events and Conference Management (MICE)Hospitality, Tourism & CateringPT · ENLevel 2
  • Tour Operations and Tourism Product DesignHospitality, Tourism & CateringPT · ENLevel 2
  • Online Reputation and Guest Review ManagementHospitality, Tourism & CateringPT · ENLevel 2
  • Operational Supervision in Hospitality and Food ServiceHospitality, Tourism & CateringPT · ENLevel 2
  • Short-Term Rentals and Rural TourismHospitality, Tourism & CateringPT · ENLevel 2
  • Hotel Management and Revenue ManagementHospitality, Tourism & CateringPT · ENLevel 3
  • Restaurant Management: Concept, Operations and ProfitabilityHospitality, Tourism & CateringPT · ENLevel 3
  • Hotel Pre-opening ManagementHospitality, Tourism & CateringPT · ENLevel 3
  • Guest Experience and Service Quality ManagementHospitality, Tourism & CateringPT · ENLevel 3
  • Sustainable Tourism and Ecotourism: Planning and ManagementHospitality, Tourism & CateringPT · ENLevel 3
  • The Tourism Law in MozambiqueHospitality, Tourism & CateringPT · ENLevel 1Mozambique-specific

Agribusiness 48

  • From Sugarcane to Sugar, Ethanol and Energy: An OverviewAgribusinessPT · ENEnergyFood & Beverage
  • Introduction to Sugarcane GrowingAgribusinessPT · ENFood & Beverage
  • Soil Preparation, Planting and Crop CareAgribusinessPT · EN
  • Irrigation and Water ManagementAgribusinessPT · EN
  • Safe Use of Fertilisers and PesticidesAgribusinessPT · ENInsurance
  • Safety in Agricultural OperationsAgribusinessPT · EN
  • Fire Prevention in Sugarcane FieldsAgribusinessPT · EN
  • Mechanised Harvesting: Planning and QualityAgribusinessPT · EN
  • Cane Haulage: Safety in the Field and on the RoadAgribusinessPT · ENLogistics & Transport
  • Safe Operation of Tractors and Farm MachineryAgribusinessPT · EN
  • Tractor and Farm Fleet MaintenanceAgribusinessPT · ENLogistics & Transport
  • Harvest Season Planning: From Field to MillAgribusinessPT · ENManufacturing
  • Health in the Field: Heat, Hydration and ErgonomicsAgribusinessPT · EN
  • Seasonal Workers: Induction and Follow-upAgribusinessPT · EN
  • Spare Parts and Farm Inputs StoreAgribusinessPT · EN
  • Harvest KPIs: Data for DecisionsAgribusinessPT · EN
  • Land, Water and Environment in Angola: The Legal FrameworkAgribusinessPT · ENAngola-specific
  • Leading an Agricultural Work CrewAgribusinessPT · EN
  • Agribusiness: Safety and Good Practice on the FarmAgribusinessPT · EN
  • Fisheries: Safety on Board and on the QuayAgribusinessPT · EN
  • Introduction to AgribusinessAgribusinessPT · ENLevel 1
  • Good Agricultural Practices and Safe Use of PesticidesAgribusinessPT · ENLevel 1Insurance
  • Soil Fertility and Crop NutritionAgribusinessPT · ENLevel 1
  • Livestock Production: FundamentalsAgribusinessPT · ENLevel 1
  • Post-Harvest Handling: Storage and Loss ReductionAgribusinessPT · ENLevel 1
  • Farm Safety: Machinery and Tractors (Theory Module)AgribusinessPT · ENLevel 1
  • Agriculture and Climate Change: Adaptation PracticesAgribusinessPT · ENLevel 1
  • Vegetable ProductionAgribusinessPT · ENLevel 1
  • Cassava and Maize: Production and ProcessingAgribusinessPT · ENLevel 1
  • Artisanal Fishing: Safety and Good PracticeAgribusinessPT · ENLevel 1
  • Beekeeping: Getting Started and Selling HoneyAgribusinessPT · ENLevel 1
  • Farm ManagementAgribusinessPT · ENLevel 2
  • Cooperatives and Rural AssociationsAgribusinessPT · ENLevel 2
  • Integrated Pest Management: Pests and DiseasesAgribusinessPT · ENLevel 2
  • Animal Health and HusbandryAgribusinessPT · ENLevel 2
  • Farm Mechanisation: Selecting, Operating and Maintaining EquipmentAgribusinessPT · ENLevel 2
  • Agricultural Marketing and Contract FarmingAgribusinessPT · ENLevel 2
  • Precision Agriculture and Digital ToolsAgribusinessPT · ENLevel 2
  • Poultry Production: Broilers and LayersAgribusinessPT · ENLevel 2
  • Aquaculture: Production FundamentalsAgribusinessPT · ENLevel 2
  • Coffee: From Plantation to MarketAgribusinessPT · ENLevel 2
  • Fish Processing and PreservationAgribusinessPT · ENLevel 2
  • Agri-food Value Chains and ExportsAgribusinessPT · ENLevel 3
  • Agricultural Business Plans and FinanceAgribusinessPT · ENLevel 3
  • Agro-processing: Adding Value to Farm ProduceAgribusinessPT · ENLevel 3
  • Agricultural Risk Management and InsuranceAgribusinessPT · ENLevel 3Insurance
  • Smallholder Integration and Outgrower SchemesAgribusinessPT · ENLevel 3
  • Large-Scale Farm ManagementAgribusinessPT · ENLevel 3

Food & Beverage Industry 29

  • Cane Reception and MillingFood & Beverage IndustryPT · ENAgribusiness
  • From Cane to Sugar: The Industrial ProcessFood & Beverage IndustryPT · ENAgribusiness
  • Sugar Drying, Packing and StorageFood & Beverage IndustryPT · EN
  • Quality and Food Safety in Sugar ProductionFood & Beverage IndustryPT · EN
  • Laboratory: Cane and Sugar Sampling and AnalysisFood & Beverage IndustryPT · ENAgribusiness
  • Dispatch and Customers: Sugar, Ethanol and By-productsFood & Beverage IndustryPT · EN
  • Sugarcane By-products: Molasses and BagasseFood & Beverage IndustryPT · ENAgribusiness
  • Food Safety and HACCP in Food ManufacturingFood & Beverage IndustryPT · EN
  • Good Manufacturing Practice and Industrial HygieneFood & Beverage IndustryPT · EN
  • Cleaning, Disinfection and Pest ControlFood & Beverage IndustryPT · EN
  • Allergens, Traceability and Product RecallFood & Beverage IndustryPT · EN
  • Filling and Packing Line OperationFood & Beverage IndustryPT · EN
  • Quality Control in Food Manufacturing: Sampling and Routine TestingFood & Beverage IndustryPT · EN
  • Food Product Storage and DistributionFood & Beverage IndustryPT · EN
  • Internal Food Safety AuditsFood & Beverage IndustryPT · EN
  • Customer Complaints and Corrective ActionsFood & Beverage IndustryPT · EN
  • Introduction to the Beverage IndustryFood & Beverage IndustryPT · EN
  • Water Treatment in Beverage ProductionFood & Beverage IndustryPT · EN
  • Syrups, Blending and CarbonationFood & Beverage IndustryPT · EN
  • Hygiene and Cleaning on Filling LinesFood & Beverage IndustryPT · EN
  • Quality Control in BeveragesFood & Beverage IndustryPT · EN
  • Safety in Beverage WarehousesFood & Beverage IndustryPT · EN
  • Packaging and RecyclingFood & Beverage IndustryPT · EN
  • Introduction to Wheat and Maize MillingFood & Beverage IndustryPT · EN
  • Safety in Flour Mills and SilosFood & Beverage IndustryPT · EN
  • Grain Storage and Pest ControlFood & Beverage IndustryPT · EN
  • Dairy Production: Hygiene and Cold ChainFood & Beverage IndustryPT · EN
  • Edible Oil Refining and PackingFood & Beverage IndustryPT · EN
  • Pasta ProductionFood & Beverage IndustryPT · EN

Manufacturing & FMCG 6

  • Introduction to Industrial Production and Fast-Moving Consumer GoodsManufacturing & FMCGPT · ENLevel 1
  • Industrial Cleaning and Sanitation (CIP)Manufacturing & FMCGPT · ENLevel 1
  • OEE and Productivity on Production LinesManufacturing & FMCGPT · ENLevel 2
  • Production Planning and ControlManufacturing & FMCGPT · ENLevel 2
  • Plant Management: Costs, People and KPIsManufacturing & FMCGPT · ENLevel 3
  • Food Safety Management Systems (aligned with ISO 22000)Manufacturing & FMCGPT · ENLevel 3Food & Beverage

Telecommunications 41

  • Telecom Products and Services: An OverviewTelecommunicationsPT · EN
  • Customer Service in Telecom StoresTelecommunicationsPT · EN
  • Contact Centre: Quality ServiceTelecommunicationsPT · EN
  • Plans and Tariffs: Explaining ClearlyTelecommunicationsPT · EN
  • SIM Activation and Customer IdentificationTelecommunicationsPT · EN
  • eSIM and SIM Swap: Procedures and SecurityTelecommunicationsPT · EN
  • Technical Support: Phones, Data and AppsTelecommunicationsPT · EN
  • Complaints Handling in TelecomsTelecommunicationsPT · EN
  • In-Store Sales: Advising the CustomerTelecommunicationsPT · EN
  • Telecom and Mobile Money Agents: Support and Follow-upTelecommunicationsPT · EN
  • Resellers and Distribution: Channel ManagementTelecommunicationsPT · EN
  • Selling Telecoms to Businesses: Knowing the CustomerTelecommunicationsPT · EN
  • Business Solutions: Internet, VPN and CommunicationsTelecommunicationsPT · EN
  • Mobile Money: Concepts and ServicesTelecommunicationsPT · EN
  • Mobile Money: Customer Identification and Anti-Money LaunderingTelecommunicationsPT · EN
  • Telecom Fraud: SIM Swap and ScamsTelecommunicationsPT · EN
  • Mobile Money Fraud: Detect and RespondTelecommunicationsPT · EN
  • Mobile Network Fundamentals: From 2G to 5GTelecommunicationsPT · EN
  • Fixed Internet: Installation and Customer SupportTelecommunicationsPT · EN
  • Customer Data and Confidentiality in TelecomsTelecommunicationsPT · EN
  • Fibre Optics: Installation and Maintenance ConceptsTelecommunicationsPT · EN
  • VoLTE and Quality of Service: Key ConceptsTelecommunicationsPT · EN
  • Network Operations: Monitoring and EscalationTelecommunicationsPT · EN
  • Service Incident and Change ManagementTelecommunicationsPT · EN
  • Tower Safety: Working at Height RisksTelecommunicationsPT · EN
  • Site Power: Generators, Batteries and SolarTelecommunicationsPT · ENEnergy
  • Site Maintenance and Contractor SupervisionTelecommunicationsPT · EN
  • Electrical Safety at Network SitesTelecommunicationsPT · EN
  • Radio Frequency: Safety AwarenessTelecommunicationsPT · EN
  • Network and Systems Security: The EssentialsTelecommunicationsPT · EN
  • Telecommunications in Angola: The Legal FrameworkTelecommunicationsPT · ENAngola-specific
  • Data for Decisions: Customers and Service UsageTelecommunicationsPT · EN
  • Launching New Offers: From Idea to StoreTelecommunicationsPT · EN
  • In-Store Stock: Devices and SIM CardsTelecommunicationsPT · EN
  • Leading a Store or Contact Centre TeamTelecommunicationsPT · EN
  • Introduction to Telecommunications: Networks, Services and OperatorsTelecommunicationsPT · ENLevel 1
  • Telecom Tower Safety: Theory ModuleTelecommunicationsPT · ENLevel 1
  • Data Centres: Infrastructure, Power and CoolingTelecommunicationsPT · ENLevel 2Energy
  • Fibre Optics: Installation, Splicing and Testing (Theory Module)TelecommunicationsPT · ENLevel 2
  • 4G and 5G Mobile Networks: Architecture and OperationTelecommunicationsPT · ENLevel 2
  • Telecommunications Regulation: International PrinciplesTelecommunicationsPT · ENLevel 3

Aviation 30

  • Introduction to Commercial AviationAviationPT · EN
  • Aviation Safety Culture and ReportingAviationPT · EN
  • Passenger RightsAviationPT · EN
  • Delays, Cancellations and BaggageAviationPT · EN
  • Passengers with Special NeedsAviationPT · EN
  • Apron Safety AwarenessAviationPT · EN
  • Air Cargo: Documents and ProcessesAviationPT · EN
  • Human Factors in Maintenance: AwarenessAviationPT · EN
  • Revenue Management and Distribution: An IntroductionAviationPT · EN
  • Online Sales and Payment FraudAviationPT · EN
  • Check-in and Boarding: Procedures and ServiceAviationPT · EN
  • Travel Documents and Passenger ChecksAviationPT · EN
  • Lost and Damaged Baggage: Case HandlingAviationPT · EN
  • Managing Irregular Operations (IROPS)AviationPT · EN
  • Premium Service and Frequent FlyersAviationPT · EN
  • Reservations and Ticketing in a GDS: FundamentalsAviationPT · EN
  • Airline Contact CentreAviationPT · EN
  • Corporate Sales and Travel AgenciesAviationPT · EN
  • Turnaround CoordinationAviationPT · EN
  • Aviation Security Awareness (AVSEC)AviationPT · EN
  • Dangerous Goods: Awareness for Passengers and BaggageAviationPT · EN
  • Cargo Sales and OperationsAviationPT · EN
  • Parts Logistics and Maintenance StoresAviationPT · EN
  • Safety Management System (SMS): FundamentalsAviationPT · EN
  • Audits and Quality in Aviation: Preparing the TeamAviationPT · EN
  • Emergency Response and Family AssistanceAviationPT · EN
  • Airline EconomicsAviationPT · EN
  • Aviation Procurement: Contracts and SuppliersAviationPT · EN
  • Cybersecurity and Passenger Data ProtectionAviationPT · EN
  • Performance Management at an Airport StationAviationPT · EN

Healthcare 23

  • Infection Prevention and ControlHealthcarePT · ENLevel 1
  • Healthcare Waste ManagementHealthcarePT · ENLevel 1
  • Humanised Care and Patient ServiceHealthcarePT · ENLevel 1
  • Ethics, Professional Conduct and Confidentiality in HealthcareHealthcarePT · ENLevel 1
  • Clinical Records and Healthcare DocumentationHealthcarePT · ENLevel 1
  • HIV, TB and Communicable Diseases in the WorkplaceHealthcarePT · ENLevel 1
  • Reception and Patient Service in ClinicsHealthcarePT · ENLevel 1
  • Caring for Older People at Home: Information for FamiliesHealthcarePT · ENLevel 1
  • Basic Life Support: Theory ModuleHealthcarePT · ENLevel 2
  • Malaria, Cholera and Endemic Diseases: Prevention and ProtocolsHealthcarePT · ENLevel 2
  • Pharmacy and Medicines ManagementHealthcarePT · ENLevel 2
  • Emergency Triage and Urgent Care: PrinciplesHealthcarePT · ENLevel 2
  • Sterilisation and Reprocessing of Medical DevicesHealthcarePT · ENLevel 2
  • Running an Occupational Health ServiceHealthcarePT · ENLevel 2
  • Quality and Biosafety in the Clinical LaboratoryHealthcarePT · ENLevel 2
  • Healthcare Billing, Health Insurance and Revenue ManagementHealthcarePT · ENLevel 2Insurance
  • Medication Safety: Prescribing, Preparation and AdministrationHealthcarePT · ENLevel 2
  • Running a Private Practice or ClinicHealthcarePT · ENLevel 2
  • Healthcare Facility ManagementHealthcarePT · ENLevel 3
  • Quality and Patient SafetyHealthcarePT · ENLevel 3
  • Public Health Programmes and Disease SurveillanceHealthcarePT · ENLevel 3Public Sector
  • Digital Health and Health Information SystemsHealthcarePT · ENLevel 3
  • Emergency and Outbreak Preparedness for Healthcare FacilitiesHealthcarePT · ENLevel 3

Water & Sanitation 3

  • Water Supply: An IntroductionWater & SanitationPT · ENLevel 1
  • Water Treatment Plants: OperationWater & SanitationPT · ENLevel 2
  • Distribution Networks and Water LossesWater & SanitationPT · ENLevel 2

Public Administration 8

  • Citizen Service in Public ServicesPublic AdministrationPT · ENLevel 1
  • How Public Administration WorksPublic AdministrationPT · ENLevel 1
  • Ethics and Integrity in Public ServicePublic AdministrationPT · ENLevel 1
  • Local Governance: Municipal Planning and DecentralisationPublic AdministrationPT · ENLevel 2
  • Public Budgeting: Preparation and ExecutionPublic AdministrationPT · ENLevel 2
  • Public Probity in Angola: What the Law RequiresPublic AdministrationPT · ENLevel 2Angola-specific
  • Official Writing and Administrative DocumentsPublic AdministrationPT · ENLevel 2
  • Leading Public Services: Teams and ResultsPublic AdministrationPT · ENLevel 3

Entrepreneurship & SMEs 32

  • Starting My Business: From Idea to RegistrationEntrepreneurship & SMEsPT · ENLevel 1
  • Investing and Setting Up a Company in AngolaEntrepreneurship & SMEsPT · ENLevel 1Angola-specific
  • Financial Management for Small BusinessesEntrepreneurship & SMEsPT · ENLevel 1
  • Entrepreneurial Mindset and Idea ValidationEntrepreneurship & SMEsPT · ENLevel 1
  • Pricing for Small BusinessesEntrepreneurship & SMEsPT · ENLevel 1
  • Digital Tools for Small BusinessesEntrepreneurship & SMEsPT · ENLevel 1
  • Designing Your Business Model with the Business Model CanvasEntrepreneurship & SMEsPT · ENLevel 1
  • Simple Bookkeeping for Micro-BusinessesEntrepreneurship & SMEsPT · ENLevel 1
  • From Informal Trading to an Organised BusinessEntrepreneurship & SMEsPT · ENLevel 1
  • Formalising a Business in Angola: Registration, Licences and MSME StatusEntrepreneurship & SMEsPT · ENLevel 1Angola-specific
  • Stock for Small Shops: Buying, Storing and Avoiding LossesEntrepreneurship & SMEsPT · ENLevel 1
  • Savings Groups and Microcredit: How They WorkEntrepreneurship & SMEsPT · ENLevel 1Banking
  • Digital Businesses and Online Services: Ideas and First StepsEntrepreneurship & SMEsPT · ENLevel 1
  • Running a Tailoring Workshop: Prices, Customers and OrdersEntrepreneurship & SMEsPT · ENLevel 1
  • Running a Beauty Salon: Services, Prices and CustomersEntrepreneurship & SMEsPT · ENLevel 1
  • Home Bakery and Catering Business: Costs and SalesEntrepreneurship & SMEsPT · ENLevel 1
  • Business Plan and Access to FinanceEntrepreneurship & SMEsPT · ENLevel 2
  • Marketing and Sales for SMEsEntrepreneurship & SMEsPT · ENLevel 2
  • Legal and Tax Obligations for SMEsEntrepreneurship & SMEsPT · ENLevel 2
  • Becoming a Supplier to Large CompaniesEntrepreneurship & SMEsPT · ENLevel 2
  • Organising Processes and Operations in an SMEEntrepreneurship & SMEsPT · ENLevel 2
  • Managing People in a Small BusinessEntrepreneurship & SMEsPT · ENLevel 2
  • Management Control and KPIs for SMEsEntrepreneurship & SMEsPT · ENLevel 2
  • Family Businesses: Governance and SuccessionEntrepreneurship & SMEsPT · ENLevel 2
  • Online Shop: Setting Up and Running an E-commerce BusinessEntrepreneurship & SMEsPT · ENLevel 2
  • Preparing the File for the Bank: Credit for MSMEsEntrepreneurship & SMEsPT · ENLevel 2Banking
  • Growing and Scaling the BusinessEntrepreneurship & SMEsPT · ENLevel 3
  • Internationalisation and Export for SMEsEntrepreneurship & SMEsPT · ENLevel 3
  • Raising Investment: Investors, Venture Capital and Impact FundsEntrepreneurship & SMEsPT · ENLevel 3
  • Innovation and New Product DevelopmentEntrepreneurship & SMEsPT · ENLevel 3
  • Social Entrepreneurship and Impact BusinessesEntrepreneurship & SMEsPT · ENLevel 3
  • Investing in Mozambique: The Private Investment LawEntrepreneurship & SMEsPT · ENLevel 1Mozambique-specific

Data & Analytics 13

  • Essential Statistics for WorkData & AnalyticsPT · ENLevel 1
  • Data Literacy: Reading and Questioning Numbers at WorkData & AnalyticsPT · ENLevel 1
  • Data Analysis: The Full Process, from Problem to ConclusionData & AnalyticsPT · ENLevel 2
  • Applied Business StatisticsData & AnalyticsPT · ENLevel 2
  • Data Cleaning and PreparationData & AnalyticsPT · ENLevel 2
  • Data Visualisation: Charts That ExplainData & AnalyticsPT · ENLevel 2
  • Communicating Data to Decision-Makers: Storytelling with NumbersData & AnalyticsPT · ENLevel 2
  • Google Sheets for Data AnalysisData & AnalyticsPT · ENLevel 2
  • Geographic Information Systems (GIS): An Introduction with QGISData & AnalyticsPT · ENLevel 2
  • Python for Data Analysis: Tables, Charts and ReportsData & AnalyticsPT · ENLevel 3
  • Data Governance and Information QualityData & AnalyticsPT · ENLevel 3
  • GIS Applied to Natural Resources, Agriculture and InfrastructureData & AnalyticsPT · ENLevel 3
  • Data Science: Specialisation ProgrammeData & AnalyticsPT · ENLevel 4

Software Development 16

  • How the Internet and Websites Work: An Introduction to the WebSoftware DevelopmentPT · ENLevel 1
  • Programming: First Steps with Logic and AlgorithmsSoftware DevelopmentPT · ENLevel 1
  • HTML and CSS: Building Your First Web PagesSoftware DevelopmentPT · ENLevel 2
  • JavaScript: Fundamentals for the WebSoftware DevelopmentPT · ENLevel 2
  • Python from Scratch: Programming FundamentalsSoftware DevelopmentPT · ENLevel 2
  • Python to Automate Office TasksSoftware DevelopmentPT · ENLevel 2
  • Relational Databases: Modelling and QueriesSoftware DevelopmentPT · ENLevel 2
  • Building Websites with WordPress without CodingSoftware DevelopmentPT · ENLevel 2
  • Digital Product Management: From Problem to LaunchSoftware DevelopmentPT · ENLevel 2
  • Git and GitHub: Version ControlSoftware DevelopmentPT · ENLevel 2
  • Software Testing: Fundamentals and AutomationSoftware DevelopmentPT · ENLevel 2
  • Cross-Platform Mobile Apps: An Introduction to FlutterSoftware DevelopmentPT · ENLevel 3
  • Secure Software Development (aligned with OWASP)Software DevelopmentPT · ENLevel 3Insurance
  • DevOps: Continuous Integration and DeliverySoftware DevelopmentPT · ENLevel 3
  • Modern Web Interfaces with ReactSoftware DevelopmentPT · ENLevel 3
  • Coding with AI Assistants: Productivity and Code ReviewSoftware DevelopmentPT · ENLevel 3

Design & Multimedia 12

  • Canva: Creating Professional Materials without Being a DesignerDesign & MultimediaPT · ENLevel 1
  • Visual Design Principles: Colour, Typography and LayoutDesign & MultimediaPT · ENLevel 1
  • Product Photography That SellsDesign & MultimediaPT · ENLevel 1
  • Short Videos for Social Media: Reels and Vertical FormatsDesign & MultimediaPT · ENLevel 1
  • Visual Identity: Creating Logos and Brand GuidelinesDesign & MultimediaPT · ENLevel 2
  • Adobe Illustrator: FundamentalsDesign & MultimediaPT · ENLevel 2
  • Adobe Photoshop: FundamentalsDesign & MultimediaPT · ENLevel 2
  • Creating Video with AI: Script, Images and EditingDesign & MultimediaPT · ENLevel 2
  • Video Editing: Fundamentals with Free ToolsDesign & MultimediaPT · ENLevel 2
  • User Experience (UX): Fundamentals and PrototypesDesign & MultimediaPT · ENLevel 2
  • Digital Photography: Technique and CompositionDesign & MultimediaPT · ENLevel 2
  • Podcasting: Planning, Recording and PublishingDesign & MultimediaPT · ENLevel 2Public Sector

Industrial Trades 10

  • Welding: Fundamentals and Safety (Theory Module)Industrial TradesPT · ENLevel 1
  • Motor Vehicle Mechanics: FundamentalsIndustrial TradesPT · ENLevel 1
  • Heavy Construction Machinery: Operating Principles (Theory Module)Industrial TradesPT · ENLevel 1Construction
  • Scaffolding: Erection and Inspection (Theory Module)Industrial TradesPT · ENLevel 2
  • Reading Mechanical Drawings and Piping IsometricsIndustrial TradesPT · ENLevel 2
  • Welding Processes: Stick, MIG/MAG and TIG (Theory Module)Industrial TradesPT · ENLevel 2
  • Industrial Piping: Materials and Assembly (Theory Module)Industrial TradesPT · ENLevel 2
  • Corrosion and Industrial PaintingIndustrial TradesPT · ENLevel 2
  • Steel Structures and Boilermaking: Reading and AssemblyIndustrial TradesPT · ENLevel 2Energy
  • Diesel Engines: Operation and MaintenanceIndustrial TradesPT · ENLevel 2

Asset Security 3

  • Security Guard: Duties, Conduct and Procedures (Theory Module)Asset SecurityPT · ENLevel 1
  • CCTV and Alarms: Operation and RulesAsset SecurityPT · ENLevel 2
  • Corporate Security ManagementAsset SecurityPT · ENLevel 3

Education 7

  • Digital Skills for TeachersEducationPT · ENLevel 1
  • Classroom Management and DisciplineEducationPT · ENLevel 1
  • The Effective Teacher: Planning and Delivering LessonsEducationPT · ENLevel 2
  • Early Childhood Education: Development and ActivitiesEducationPT · ENLevel 2
  • AI for Teachers: Planning, Assessing and Supporting StudentsEducationPT · ENLevel 2
  • Adult Literacy: Methods and MaterialsEducationPT · ENLevel 2
  • School Management: Leadership, People and ResourcesEducationPT · ENLevel 3

Careers & Employability 11

  • Public Service Recruitment Exams: Preparing Tests and DocumentsCareers & EmployabilityPT · ENLevel 1Public Sector
  • CVs and Cover Letters That WorkCareers & EmployabilityPT · ENLevel 1
  • Job Interviews: Preparing and Answering with ConfidenceCareers & EmployabilityPT · ENLevel 1
  • LinkedIn for Professionals: Profile, Network and OpportunitiesCareers & EmployabilityPT · ENLevel 1
  • Your First Job: What Employers Expect from YouCareers & EmployabilityPT · ENLevel 1
  • Job Hunting with the Help of AICareers & EmployabilityPT · ENLevel 1
  • Working in Oil, Mining and Construction: Profiles, Rules and RotationsCareers & EmployabilityPT · ENLevel 1Oil & GasConstruction
  • Freelancing: Getting Started and Finding ClientsCareers & EmployabilityPT · ENLevel 1
  • Personal Brand and Professional ReputationCareers & EmployabilityPT · ENLevel 2
  • Negotiating Salary and Working ConditionsCareers & EmployabilityPT · ENLevel 2
  • Working Remotely for International ClientsCareers & EmployabilityPT · ENLevel 2

Train the Trainer 36

  • Training Colleagues on the JobTrain the TrainerPT · EN
  • Managing In-House TrainingTrain the TrainerPT · EN
  • Customer Service and Airport TrainerTrain the TrainerPT · ENAviation
  • Reservations TrainerTrain the TrainerPT · EN
  • Safety and AVSEC TrainerTrain the TrainerPT · EN
  • HSE Trainer: Inductions and Safety TalksTrain the TrainerPT · EN
  • Driver Trainer: On-Road Coaching and AssessmentTrain the TrainerPT · EN
  • Fuels and Dangerous Goods TrainerTrain the TrainerPT · ENOil & Gas
  • Heavy Loads and Load Securing TrainerTrain the TrainerPT · EN
  • Heavy Plant Operator TrainerTrain the TrainerPT · EN
  • Workshop Trainer: Onboarding New MechanicsTrain the TrainerPT · EN
  • Warehouse and Port Operations TrainerTrain the TrainerPT · EN
  • Emergency Trainer: Preparing DrillsTrain the TrainerPT · EN
  • From Incident to TrainingTrain the TrainerPT · EN
  • Training Adults with Limited SchoolingTrain the TrainerPT · ENEducation
  • Introduction to Adult LearningTrain the TrainerPT · ENLevel 1
  • From Expert to Trainer: Sharing Technical KnowledgeTrain the TrainerPT · ENLevel 1
  • On-the-Job TrainingTrain the TrainerPT · ENLevel 1
  • Writing Learning ObjectivesTrain the TrainerPT · ENLevel 1
  • Introduction to e-Learning and Learning Management SystemsTrain the TrainerPT · ENLevel 1
  • Microtraining: Short and Effective SessionsTrain the TrainerPT · ENLevel 1
  • Instructional Design with the ADDIE ModelTrain the TrainerPT · ENLevel 2
  • Designing e-Learning Courses and SCORM ContentTrain the TrainerPT · ENLevel 2
  • Active Learning Methods and Group ActivitiesTrain the TrainerPT · ENLevel 2
  • Assessing Learning: Tests and Observation ChecklistsTrain the TrainerPT · ENLevel 2
  • Creating Training Materials and Job AidsTrain the TrainerPT · ENLevel 2
  • Video and Microlearning for TrainingTrain the TrainerPT · ENLevel 2
  • Managing the Training Room and Challenging SituationsTrain the TrainerPT · ENLevel 2
  • Generative AI for Trainers and Instructional DesignersTrain the TrainerPT · ENLevel 2
  • LMS Administrator: Users, Courses and ReportsTrain the TrainerPT · ENLevel 2
  • Facilitating Online and Blended TrainingTrain the TrainerPT · ENLevel 3
  • Initial Pedagogical Training for TrainersTrain the TrainerPT · ENLevel 3
  • Designing Competency-Based Training ProgrammesTrain the TrainerPT · ENLevel 3
  • Gamification and Scenario-Based LearningTrain the TrainerPT · ENLevel 3
  • Quality in Training Organisations (Aligned with ISO 29993 and ISO 21001)Train the TrainerPT · ENLevel 3
  • Workplace Competence AssessmentTrain the TrainerPT · ENLevel 3

Professional English 23

  • Operational English for Ground StaffProfessional EnglishPT · EN
  • Business English: Elementary (A2)Professional EnglishPT · ENLevel 1
  • English on the Phone and for Customer ServiceProfessional EnglishPT · ENLevel 1
  • English Pronunciation and Listening SkillsProfessional EnglishPT · ENLevel 1
  • English for Business TravelProfessional EnglishPT · ENLevel 1
  • English for Workplace Safety (HSE)Professional EnglishPT · ENLevel 1
  • English for Hospitality and TourismProfessional EnglishPT · ENLevel 1Hospitality & Tourism
  • English for Beginners (A1): First Phrases at WorkProfessional EnglishPT · ENLevel 1
  • English for Job InterviewsProfessional EnglishPT · ENLevel 1
  • Business English: Intermediate (B1)Professional EnglishPT · ENLevel 2
  • English for Emails and MeetingsProfessional EnglishPT · ENLevel 2
  • Professional Writing in English: Reports and ProposalsProfessional EnglishPT · ENLevel 2
  • English for Finance, Banking and AccountingProfessional EnglishPT · ENLevel 2Banking
  • Technical English for Engineering and MaintenanceProfessional EnglishPT · ENLevel 2
  • Legal and Contract EnglishProfessional EnglishPT · ENLevel 2
  • English for Procurement and LogisticsProfessional EnglishPT · ENLevel 2
  • Small Talk and Networking in EnglishProfessional EnglishPT · ENLevel 2
  • English for Telecoms and ITProfessional EnglishPT · ENLevel 2Telecoms
  • Advanced Business English: Negotiations and Presentations (B2)Professional EnglishPT · ENLevel 3
  • Proficient Business English (C1)Professional EnglishPT · ENLevel 3
  • English for Leadership and Executive CommunicationProfessional EnglishPT · ENLevel 3
  • Preparing for International English ExamsProfessional EnglishPT · ENLevel 3
  • English for Audits, Inspections and Client VisitsProfessional EnglishPT · ENLevel 3

Languages 7

  • Written Portuguese: Essential Grammar and Spelling at WorkLanguagesPT · ENLevel 1
  • Professional French: Elementary Level (A2)LanguagesPT · ENLevel 1
  • Mandarin for Work: First ContactsLanguagesPT · ENLevel 1
  • Professional Spanish: Elementary Level (A2)LanguagesPT · ENLevel 1
  • Professional Portuguese: Clarity, Concision and ProofreadingLanguagesPT · ENLevel 2
  • Technical Writing in Portuguese: Reports and ProceduresLanguagesPT · ENLevel 2
  • French for Business: Meetings and Emails (B1)LanguagesPT · ENLevel 2

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